Tomtom GO 5200

[lezlike]

Hello! I changed my laptop and I can't connect my 5200 to the newly installed MyDrive program. When I try to update the map via wifi, the display says "oops, something went wrong". Please help! Thank you!

 

[Willy875]

Hi
You don't need to install Mydrive Connect on your computer to do map updates.
Updates are launched from your GPS screen.

 

[lezlike]

Unfortunately it won't update! The 5200 connects to wifi, syncs with my TOMTOM account, but oops, I get a message saying something went wrong.

 

[Willy875]

Is your GO connected to your home Wi-Fi network?
The GO should not be connected by cable to your computer.

What update are you trying to install?

 

[lezlike]

Yes, it is connected to the home network, and it is not plugged into the laptop with a cable... I would like to update the latest map of Europe.

 

[lezlike]

This caption appears

 

[lezlike]

I did a factory reset on my navigation system and now I can't even log into my TomTom account. TomTom service is unavailable, let me try later, it says!

 

[Willy875]

Are you connected to your Wi-Fi network? If so, go to your GPS settings, then update.

To connect to the TomTom service, as the SIM cards are disabled, you must connect to your phone.

Afterwards, there may be a failure on the TomTom servers?

 

[lezlike]

It worked! I connected to the phone and it synced with my account. The update is starting. Thank you very much for your help!