- Joined
- May 28, 2009
- Messages
- 2
If you have downloadede the new estern Europe map and have had problems with it, Tomtom just sent me this e-mail. I had problems with it, when it came out:
Dear Anders,
Some of our customers recently experienced a problem when installing the map of Western & Central Europe.
If you have tried to install this map within the last three days and encountered the error message ?Item was not valid after installation?, follow these steps:
1. Connect your device to your computer and launch TomTom HOME.
2. Log in to your TomTom account. Click Remove items.
3. Select the Items on computer tab, click Maps and tick the box by the map you are trying to install.
4. Click Remove selected items.
5. Click Update my device to download and install the map again.
We apologise for any inconvenience this may have caused.
Kind regards,
The TomTom Team