Tomtom account

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Apr 26, 2025
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<img src="/styles/default/custom/flags/be.png" alt="Belgium" /> Belgium
on my Tomtom it says tomtom account but I don't have this account anymore
how can this be changed without the places being deleted
 
If you have changed your email address or changed internet provider, you have no choice but to reset the device to factory settings and therefore lose your saved locations.
 
on my Tomtom it says tomtom account but I don't have this account anymore
how can this be changed without the places being deleted
The email address you use does not have to be a 'current' address, or even a real address - it only needs to be formed correctly as an email address.

So if you have been using (e-mail address removed) in the past, you can continue to use that as your TomTom login even if you have abandoned that email address for other purposes. All you will miss might be some future advertisement that TomTom sends to that email address.
 

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