Tomtom account change

[pcfreak49]

I have a problem this is my tomtom here with an old account I can not enter another email address here

Furthermore I had another question if I had to reset the tomtom will I lose all saved places

 

[Willy875]

Yes, if you reset the device to factory settings, you will lose all your saved locations.

You must go to your TomTom account and change your email address in your profile.

But first, you must save all your locations to MyDrive.

 

[pcfreak49]

Yes, if you reset the device to factory settings, you will lose all your saved locations.

You must go to your TomTom account and change your email address in your profile.

But first, you must save all your locations to MyDrive.

Ok how can I do all this please

 

[Willy875]

Managing your TomTom account

You can edit your email address, password, and postal address on your account details page . If you are not already logged in with your TomTom account, log in now. If you've forgotten your pass...

help.tomtom.com

After saving all your locations to MyDrive, change your email address in your profile.

You must factory reset your device to change the email address on the GPS.

 

[pcfreak49]

Managing your TomTom account

You can edit your email address, password, and postal address on your account details page . If you are not already logged in with your TomTom account, log in now. If you've forgotten your pass...

help.tomtom.com

After saving all your locations to MyDrive, change your email address in your profile.

You must factory reset your device to change the email address on the GPS.

I have read that you have to log in first before you can change it

 

[Willy875]

Yes, you must first log in with your old email account to change your email address.

If you can't, you must create a new TomTom account; you will lose all your saved locations.

 

[pcfreak49]

Yes, you must first log in with your old email account to change your email address.

If you can't, you must create a new TomTom account; you will lose all your saved locations.

that will be very difficult because I have changed my internet provider

 

[Willy875]

If you have changed your internet provider, you have no choice but to create a new Tomtom account and associate the GPS with this account.

 

[pcfreak49]

If you have changed your internet provider, you have no choice but to create a new Tomtom account and associate the GPS with this account.

what do you mean i created a new account how can i transfer places

 

[Willy875]

If you created a new account, your saved locations are lost.

You should have saved your locations on MyDrive before changing your internet provider, then went to your account and changed the email address to the new one.