- Joined
- Jul 25, 2008
- Messages
- 1
Hi all,
I am new to the forums and I am hoping you guys can help as I am not having much luck with the support from TomTom direct...
I have a TomTom 910 and I recently purchased a new map with MapShare. The TomTom is running the latest version of the software available.
Once I had the new map installed I switched to it and then my TomTom hung, the touch screen would not respond and then it rebooted. I occassionally see an error come up "unable to access MapStore"
I tried uninstalling the new map and reinstalling it... same problem...
I backed up the TomTom... removed the original maps and tried just the new map... same problem...
I then restored the TomTom backup I had made now I have the same problem but with all maps...
I do have a backup from before I purchased the new map... I can try and restore this...
I am wondering if a reformat will help as the Unabled to access Map Store sounds like the cause of my issues
So I know have a useless TomTom... as I am a consultant and on the road pretty much all the time I need to get this fixed as quickly as possible...
Any advice will be gladly recieved
Thanks in advance
I am new to the forums and I am hoping you guys can help as I am not having much luck with the support from TomTom direct...
I have a TomTom 910 and I recently purchased a new map with MapShare. The TomTom is running the latest version of the software available.
Once I had the new map installed I switched to it and then my TomTom hung, the touch screen would not respond and then it rebooted. I occassionally see an error come up "unable to access MapStore"
I tried uninstalling the new map and reinstalling it... same problem...
I backed up the TomTom... removed the original maps and tried just the new map... same problem...
I then restored the TomTom backup I had made now I have the same problem but with all maps...
I do have a backup from before I purchased the new map... I can try and restore this...
I am wondering if a reformat will help as the Unabled to access Map Store sounds like the cause of my issues
So I know have a useless TomTom... as I am a consultant and on the road pretty much all the time I need to get this fixed as quickly as possible...
Any advice will be gladly recieved
Thanks in advance