tomtom 825 - switches off as soon as unplugged

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Sep 25, 2011
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i have just bought a tomtom 825 but whenever i remove it from the power supply ,it switches off.. i left it on charge attatched to my laptop for 3 hours , but the batteries dont seem to hold any charge.Can anybody help me out with this problem please
 
Last edited by a moderator:
Welcome to TTF.

Do you have a setting under Battery Settings--> (click 'next')-->Device Stays on when external power is lost?

If so, is it checked?
 
Some laptops don't charge fast enough, and many disable the power when data transfer's idle to save laptop battery.

Try a wall USB charger (any microUSB charger will work). Or a car charger.

If neither works, call Tomtom or the store for a warranty swap.
 

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