Hi,
hope someone can help. I bought a relative a 2nd hand Tomtom Go 750 Live. I checked it out and all was fine. Updated maps with no issue. I recharged it on several different occasiosn with no issue.
The relative plugged it into the cigarette lighter via the caddy, possibly with a USB cigarette cable that didnt come with the Tomtom. Now the following happens:
The Tomtom amber/green light on the power button no longer lights up. This is the case in all connection scenarios including:
Tomtom > Caddy > USB to cigarette lighter cable
Tomtom > Caddy > USB cable to PC
Tomtom > Tomtom connector-to-USB cable to PC
Tomtom > Tomtom connector-to-USB cable to USB plug
Also, the PC doesnt pick up the device when its plugged into it
The Tomtom still turns on and works although it is about to run out of charge. The battery charge icon on the screen does not go out when connected to power via any of the above methods.
Could someone confirm for me whether this is likley to be just a failed battery or has something more serious happened on the circuit board that has stopped the Tomtom connector from working?.
Many thanks for any advice you can provide.
hope someone can help. I bought a relative a 2nd hand Tomtom Go 750 Live. I checked it out and all was fine. Updated maps with no issue. I recharged it on several different occasiosn with no issue.
The relative plugged it into the cigarette lighter via the caddy, possibly with a USB cigarette cable that didnt come with the Tomtom. Now the following happens:
The Tomtom amber/green light on the power button no longer lights up. This is the case in all connection scenarios including:
Tomtom > Caddy > USB to cigarette lighter cable
Tomtom > Caddy > USB cable to PC
Tomtom > Tomtom connector-to-USB cable to PC
Tomtom > Tomtom connector-to-USB cable to USB plug
Also, the PC doesnt pick up the device when its plugged into it
The Tomtom still turns on and works although it is about to run out of charge. The battery charge icon on the screen does not go out when connected to power via any of the above methods.
Could someone confirm for me whether this is likley to be just a failed battery or has something more serious happened on the circuit board that has stopped the Tomtom connector from working?.
Many thanks for any advice you can provide.
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