Tom Tom One Revison 2 (z1230) cant connect to TT Home

Discussion in 'TomTom Home and MyTomTom Software' started by lukeysl, Dec 14, 2017.

  1. lukeysl

    lukeysl

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    TomTom Model(s):
    Tom Tom One v2
    Hi, just bought a TT One (z1230) I've installed TT Home on a PC I have full admin rights but the PC does not detect the Tom Tom at all. Once it showed on the TT screen that to 'connect to a computer I needed to go to Tom Tom website / get started' but otherwise nothing on PC or TT.

    I've been into device manager and its not seeing the TT as a disk drive (have done a scan, nothing)
    Also been into Computer Mgmt and Disk Drives and nothing showing. There are two unnamed volumes :
    300mb Healthy status (Recovery Partition)
    512MB Healthy (EFI System Partition)

    But both are present if I remove the TT and I think they are system areas.

    Devices maps are from 2012 and I want to update the device - any help gratefully received.
     
    lukeysl, Dec 14, 2017
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  2. lukeysl

    canderson Moderator

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    Connecting an old TT ONE to the PC with a functional data cable should always cause it to show up as an external drive, much like a thumb drive.
    Apart from a cable issue, it gets difficult to resolve.
    Obviously, try a full reset of the device while it's connected to the PC.
    Would help to know which of the many ONE models you have. Could you please provide the first two characters of the device's serial number? Your 512MB partition may be your device. Some 'regional' models sold in the UK only had 512MB of memory (just enough to handle the UK maps) back in the day.

    And a word - which may make all of this moot - TT has stopped supporting the devices with really small memory for new maps. They've added so much new geometry that it's beyond their ability to fit it all onto the little devices now. That said, they may still supply the last map from earlier this year.
     
    canderson, Dec 14, 2017
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  3. lukeysl

    dhn Moderator

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    dhn, Dec 14, 2017
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  4. lukeysl

    canderson Moderator

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    @dhn
    While TT will be producing no NEW maps for these devices, isn't it still possible to update to the last production map for them? The OP talks about being back in 2012 with his device, so even picking up the last production map from late 2016 or early 2017 would be helpful.
     
    canderson, Dec 14, 2017
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  5. lukeysl

    dhn Moderator

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    Don't think that is going to be possible either. In fact, a second wave of older devices is to be included (including some Nav 3 devices) in early January. No more maps or other services. See this list:

    XI TomTom EASE
    XJ TomTom EASE
    XK TomTom EASE
    XL TomTom EASE
    TD TomTom GO 1000
    SF TomTom GO 1005 / GO 2050
    JB TomTom GO 630
    M5 TomTom GO 700
    M6 TomTom GO 720
    J4 TomTom GO 730
    WR TomTom GO 740 LIVE
    WL TomTom GO 740 LIVE
    W7 TomTom GO 750
    W4 TomTom GO 750 LIVE
    DC TomTom GO I90
    TB TomTom GO LIVE 1000
    SB TomTom GO LIVE 1005
    FT TomTom GO LIVE 820
    FY TomTom GO LIVE 825
    PM TomTom ONE 140
    PC TomTom ONE 30 Series
    PF TomTom ONE 30 Series
    PI TomTom ONE 30 Series
    PL TomTom ONE 30 Series
    PO TomTom ONE 30 Series
    PQ TomTom ONE 30 Series
    P1 TomTom ONE IQ Routes
    PS TomTom ONE IQ Routes
    P2 TomTom ONE IQ Routes
    PU TomTom ONE IQ Routes
    XB TomTom Start
    XD TomTom Start
    XF TomTom Start ² / Start Classic
    XH TomTom Start ² / Start Classic
    XN TomTom Start ² / Start Classic
    XM TomTom Start ² / Start Classic
    AO TomTom Start 20
    BK TomTom Start 25
    GT TomTom START 40 (2012)
    GU TomTom START 50 (2012)
    WM TomTom Start 60 / Via 620 (2012)
    AG TomTom Via 110
    AN TomTom Via 120
    AU TomTom Via 120
    AV TomTom Via 130 / 135
    AQ TomTom Via 220
    FM TomTom Via LIVE 120
    RC TomTom XL 30 Series
    RI TomTom XL 30 Series
    RN TomTom XL 30 Series
    RV TomTom XL 30 Series
    R4 TomTom XL 340
    GK TomTom XL 350
    RS TomTom XL IQ Routes
    RU TomTom XL IQ Routes
    GJ TomTom XL IQ Routes ² / XL Classic
    GI TomTom XL IQ Routes ² / XL Classic
    GP TomTom XL IQ Routes ² / XL Classic
    R1 TomTom XL LIVE IQ Routes
    R2 TomTom XL LIVE IQ Routes
    RW TomTom XXL IQ Routes / XXL Classic
    RX TomTom XXL IQ Routes / XXL Classic
    RY TomTom XXL IQ Routes / XXL Classic
    GL TomTom XXL IQ Routes / XXL Classic
    GQ TomTom XXL IQ Routes / XXL Classic
     
    dhn, Dec 14, 2017
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  6. lukeysl

    canderson Moderator

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    I was just wondering if they were still making available the last available production map that they had from about a year ago. Would have been nice to continue that for a little while longer. Certainly doesn't occupy much server space!
     
    canderson, Dec 16, 2017
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