Tom Tom Home 2.2.2.83 and NA 715 issues

Discussion in 'Technical Support' started by fflan513, Mar 2, 2008.

  1. fflan513

    fflan513

    Joined:
    Jan 25, 2008
    Messages:
    15
    Likes Received:
    0
    Has anyone else experienced the following message in the upper right hand corner of Tom Tom Home:
    "your map is 24 weeks out of date 15311 free Map Share map corrections waiting" ?

    This message appeared after I installed North America 715; TT tech support says it is a known issue that they are working to resolve. additionally, now if I click on "use latest map guarantee" it indicates that there is a new map available but it's 710 and I'm current;y using 715:eek:

    Anybody else having similar experiences and/or solutions?
     
    fflan513, Mar 2, 2008
    #1
    1. Advertisements

  2. fflan513

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    23,072
    Likes Received:
    446
    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    My understanding that is another symptom of (yet again :rolleyes: ) TTHome not communicating with TT's server properly.

    Some here try again the next day and everything works properly.
     
    dhn, Mar 2, 2008
    #2
    1. Advertisements

  3. fflan513

    fflan513

    Joined:
    Jan 25, 2008
    Messages:
    15
    Likes Received:
    0
    I am however able to upload content and download voices, maps, etc so it would seem like a server issue would inhibit these functions as well. Well I've never had this issue before BUT I will definitely try it again later.
     
    Last edited: Mar 2, 2008
    fflan513, Mar 2, 2008
    #3
  4. fflan513

    fflan513

    Joined:
    Jan 25, 2008
    Messages:
    15
    Likes Received:
    0
    Mapshare finally working

    Finally mapshare updates became available for dl and tt home no longer says my 720 is 24 weeks out of date.
     
    fflan513, Mar 3, 2008
    #4
  5. fflan513

    jvincemery

    Joined:
    Sep 5, 2007
    Messages:
    7
    Likes Received:
    0
    Location:
    Northern VA
    TomTom Model(s):
    GO 720
    Still not working for me...

    Finally mapshare updates became available for dl and tt home no longer says my 720 is 24 weeks out of date.

    Well, it says "5 weeks Out of Date and 2915 updates waiting" for me still (and then when I click on the link, "Your Device is Up to Date".
     
    jvincemery, Mar 3, 2008
    #5
  6. fflan513

    equlizer

    Joined:
    Jun 20, 2007
    Messages:
    171
    Likes Received:
    2
    Location:
    Alberta, Canada
    TomTom Model(s):
    VIA 1535TM
    same problems here. i updated today and no updates but i can upload changes i made.

    All i want are the updates i had on 710 on my 715:eek:
     
    equlizer, Mar 10, 2008
    #6
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.