The only map on my TT One 3rd is Guam

Discussion in 'Maps and Routing' started by tigercheerfan, Dec 29, 2007.

  1. tigercheerfan


    Dec 29, 2007
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    The only map is Guam. I tried the home map updates it said I had none. I tried changing preferences then maps but again just Guam.I don't know if I need to return it or if it can be fixed.I followed the advice given to others but it isn't working and I have tried resetting it.Any advice would be appreciated.
    tigercheerfan, Dec 29, 2007
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  2. tigercheerfan


    Dec 4, 2006
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    Toronto, ON
    TomTom Model(s):
    TT ONE v1
    I presume you are talking about the 'Switch maps' function. So the only map in the list is Guam?

    I would take the unit back for an exchange, if you can. It's the fastest fix. Otherwise, get on the phone the TT Customer Service.
    46jimbo, Dec 29, 2007
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  3. tigercheerfan


    Nov 24, 2007
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    This can happen when a map update is interrupted. The USB interface on the TomTom ONE is slow, and TomTom HOME is buggy, so large maps like USA_and_Canada often get munged during copy.

    The easiest solution is a full restore from backup.

    A more difficult solution is to convince TomTom support that the device ate its map so that they will give you a freebie map update.

    Also check \My Documents\TomTom\HOME\Download\map folder for the file and the files. If these files exist, then unzip them them to the TomTom device, and they may be recognized.
    dajhorn, Dec 30, 2007
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