Start 50 - not responding

Discussion in 'Technical Support' started by stuart.sheridan, Aug 8, 2019.

  1. stuart.sheridan


    Aug 8, 2019
    Likes Received:
    TomTom Model(s):
    Start 50
    I have a tomtom start 50 which has a partial unresponsive screen. It starts okay but when you try and use the screen only the zoom out/in works. When you touch the menu button it turns blue as it should but does nothing.

    It is using the Nav4 setup.

    I have tried the reset using the power button and the 3 clicks. I have pugged it into the computer and done all the updates but nothing changed.

    I have since bought a replacement screen/digitizer and installed that but the same issue is occuring.

    Any thoughts on what could be causing the issue would be appreciated before i need to look at replacing the unit.
    stuart.sheridan, Aug 8, 2019
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.