Speed camera update

Discussion in 'Technical Support' started by ERIC THRONTEN, Sep 25, 2018.

  1. ERIC THRONTEN

    ERIC THRONTEN

    Joined:
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    TomTom Model(s):
    GO 5100
    Done dozens of successful speed camera updates over the last year or two. Tried to do a speed camera update today, but apart from Andora!! all other European locations say that I have a problem with my device and the update is unsuccessful. Any suggestions as to what I should do?
     
    ERIC THRONTEN, Sep 25, 2018
    #1
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  2. ERIC THRONTEN

    dhn Moderator

    Joined:
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    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Call support to investigate:

    [​IMG] United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
     
    dhn, Sep 25, 2018
    #2
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  3. ERIC THRONTEN

    ERIC THRONTEN

    Joined:
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    TomTom Model(s):
    GO 5100
    Rang Customer Support and turns out that TomTom are currently having problems with Speed Camera Update and there isn't a problem with my device after all.
    Apparently I have to wait a couple of days until it is sorted and the update can be done then. In the meantime I may not have speed camera alerts.
     
    ERIC THRONTEN, Sep 26, 2018
    #3
    Arno likes this.
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