OH my. Tap the satellite bars on the right. Tap the little box with version info. Tell us what software version has been installed on your unit. It sounds as though someone has installed software for another model on it.I have a One XL and I get a message "SIM Card Invalid". What does this mean? What do I need to do to fix it? Is this the reason the unit never connects to the server?
I purchased this unit used and I am just learning how to use it.
Thanks for any assistance!
OK - I "wiped out" your device number. You don't want someone else dinking around with that.Here is the rest of the info:
Device xxxxx xxxxx
App 8.010 (9369/080529) OS: 190943
32 MB RAM (free: 1.9 MB)
GPS v1.21, Boot 5.3030
Map: 'USA_and_Canada' v710.1575
Language: English US
They used to sell a HD Traffic receiver that would work with the One XL and x20 units but only in Holland, this comprised of a GPRS modem and sim card built in to the power lead, they had no roaming capability so if was taken out of Holland it wouldn't work. Don't recall a One XL with the sim built in to the PND, so my guess would be a stock One XL with the HDT receiver/ charger cable taken outside the country of coverage, hence the error message - MikeMike Alder! Alert! Can you confirm that my recollection is correct, and advise whether the SIM card will be visible to this user if we ask him to look for it? I've never seen one of these models, and wouldn't have a clue as to where to tell him to look. Could be the original owner pulled the SIM before selling.
ttgo.bifMeanwhile to the OP ... two things:
In the root directory of your TomTom you will find the file ttgo.bif. Open with any text editor and advise the content of the first two lines that start with DeviceName and DeviceVersion.
In the root directory of your TomTom you will likely find a folder called SIMCARD. In that folder, you may then find a file called Mobility.sim. Open that file with any word processor. Each of the lines should have nothing after the "=" sign
Is that true or false?
Wow, I guessed right, but I'd have given 100:1 odds against it. You've got a rare bird there, especially for a U.S. user.ttgo.bif
DeviceName=TomTom ONE XL HD Traffic
DeviceVersionHW=ONE XL HD Traffic
Has information on all lines except MNC
Also shows 4 lines of account info
The "SIM card invalid" shows up when I boot up the unit and then I cannot access the server when checking traffic or "My Services". For standard GPS functions the unit works fine. The only other problem I have had with it was a bad 5 wire battery which I ended up replacing with a 3 wire battery.
By the way, the unit has an access for the SIM card on the rear and there is a SIM card in the slot. The ICCID number in the Mobility file matches the SIM card number.
Yes, the Latest Map Guarantee is offered to the original purchaser for a period of 30 days after the unit goes into use. You're a couple of years beyond thatIt's rarity must be why no one ever saw a 5 wire battery on a One XL. OK, thanks for the info. This unit was a gift from my daughter who bought it on Ebay.
Since the maps are old, should I be able to get updated maps? When I try the latest maps guarantee it tells me it is expired.
First do the backup as canderson says, instructions are here.Since the maps are old, should I be able to get updated maps? When I try the latest maps guarantee it tells me it is expired.
OK, how do I do this? Edit the file in the backup and restore it all? Can I somehow change it directly in the unit?Just for grins, make a copy your Mobility.sim file safely somewhere on your PC (just in case). Now on the TT, delete all of the information after the "=" on each line of that file so that it looks like what I posted earlier. That should cause your unit to quit dealing with a SIM card that has no hope of functioning here in the U.S.
Let me know how you made out. We've never seen this unit before, so we're in new territory!
You can edit it directly on the unit once you have that backup made. As we've never seen one of these, I wanted to be certain you had a copy with at least reasonable (if not useful) data in it just in case that proved necessary later. You can edit/save just like you can copy files. Your TomTom just looks like another hard drive to your computer.OK, how do I do this? Edit the file in the backup and restore it all? Can I somehow change it directly in the unit?
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