Seriously Upset & Angry at deceit over lifetime map offer

Discussion in 'Maps and Routing' started by bignige, Dec 31, 2015.

  1. bignige

    bignige

    Joined:
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    Location:
    pe127qn
    TomTom Model(s):
    rider2
    I have today bought a Brand new tom tom Rider V5 Premium @£330.00 with Lifetime maps as advertised.
    I expected that maps would auto update via tomtom home.
    Instead I'm being asked to pay again.
    Connecting the device I find the maps on the device are three years old !!!
    and that the promotion ended in June 2015.
    I'm now asked for another £60 to update the maps.
    Outrageous, scandalous & missleading - so angry!
     
    bignige, Dec 31, 2015
    #1
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  2. bignige

    dhn Moderator

    Joined:
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    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Call support when they are open to clarify:

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
     
    dhn, Dec 31, 2015
    #2
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