I have to say that the service arm of TomTom seems to be right on top of things.
Sent it in per their instructions and had it back in just about 2 weeks.
Very good turn around time and service level.
A couple of things though ...
When I got it back, it needed to be updated. This could have been a matter of timing, but it seemed to be a little strange to me.
Also, I noticed that the unit itself seemed to have a little different/less functionality to it ... like things had been removed in the s/w.
For example, it no longer detects loss of power and auto shuts down. It is a little thing, but a big time annoyance as it is always in my car!
Just wondering if anyone else has experienced this sort of thing and if so, what to do about it.
I am installing the latest of everything right now, so we'll see if anything changes.
Sent it in per their instructions and had it back in just about 2 weeks.
Very good turn around time and service level.
A couple of things though ...
When I got it back, it needed to be updated. This could have been a matter of timing, but it seemed to be a little strange to me.
Also, I noticed that the unit itself seemed to have a little different/less functionality to it ... like things had been removed in the s/w.
For example, it no longer detects loss of power and auto shuts down. It is a little thing, but a big time annoyance as it is always in my car!
Just wondering if anyone else has experienced this sort of thing and if so, what to do about it.
I am installing the latest of everything right now, so we'll see if anything changes.