SD Card error?Tom Tom Wont accept it..

Discussion in 'Technical Support' started by blonco, Nov 28, 2007.

  1. blonco

    blonco

    Joined:
    Nov 28, 2007
    Messages:
    3
    Likes Received:
    0
    Hey.


    Im from Ireland and i bought a tom tom one xl here in America with the USA abd Canada map pre loaded on the Internal Memory card.

    I want the Europe map for when i go home so i bought the map online and a generic sd 1mb card in Circut city.

    The problem is that when i pusg the sd card into the tom tom slot it wont accept it... a sign comes up on the tom tom screen of the memory card with an x through it.. why is this????
     
    blonco, Nov 28, 2007
    #1
    1. Advertisements

  2. blonco

    fmadera

    Joined:
    Nov 28, 2007
    Messages:
    1
    Likes Received:
    0
    I have the same error...

    only I got this error after downloading an update.

    And the system won't let me restore to the card. It's almost like TomTom doesn't recognize the card, even though my laptop can read all the files.

    Any advice?
     
    fmadera, Nov 28, 2007
    #2
    1. Advertisements

  3. blonco

    Wiley

    Joined:
    Jun 3, 2007
    Messages:
    157
    Likes Received:
    17
    Location:
    Oregon, USA
    Have you written the system files to the SD card yet?

    Just guessing that you haven't copied your TomTom's system files to the new card. Your TomTom will use the internal system files -OR- the SD card's files...one or the other. The error is telling you that it can't read the system files from the card.
     
    Wiley, Nov 28, 2007
    #3
    1 person likes this.
  4. blonco

    blonco

    Joined:
    Nov 28, 2007
    Messages:
    3
    Likes Received:
    0


    Yes, i think thats it..

    How do i copy the tom tom system files? How many are there?
     
    blonco, Nov 28, 2007
    #4
  5. blonco

    Wiley

    Joined:
    Jun 3, 2007
    Messages:
    157
    Likes Received:
    17
    Location:
    Oregon, USA
    Do you have access to a card reader/writer on you PC? You have to be able to plug the card in somewhere other than into the TomTom. That's your first priority.

    If you can use a card reader/writer, attach your TomTom to your PC via the USB cable and say "YES" when it asks if you want to connect. At that point, your PC operating system will see the TomTom as a USB drive that can be accessed for reads and writes. Simply copy all of the files on your TomTom to the new card.

    If you get a message that the SD card needs to be formatted, you must be careful to ONLY format it as "FAT" or "FAT16". If you use any other format, the card will not be recognized by the TomTom operating system.

    Once the copy is complete, you should be able to insert the card and install whatever map you choose. Remember that since you only have a 1GB card, you will have to REMOVE THE EXISTING MAP FIRST, or you won't have enough room on the card. Typically, a 2GB SD card is preferred. Also, note that your TomTom cannot use an SDHC (Secure Digital High Capacity) card of any size. The TomTom operating system will not allow it.
     
    Wiley, Nov 28, 2007
    #5
    1 person likes this.
  6. blonco

    blonco

    Joined:
    Nov 28, 2007
    Messages:
    3
    Likes Received:
    0
    You Sir, are a legend :)\

    Thanks very much.

    Rep points added ;)
     
    blonco, Nov 28, 2007
    #6
  7. blonco

    Wiley

    Joined:
    Jun 3, 2007
    Messages:
    157
    Likes Received:
    17
    Location:
    Oregon, USA
    You're very welcome...and thanks to you for the rep point. :D
     
    Wiley, Nov 28, 2007
    #7
    1 person likes this.
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.