I have a Tom Tom XXL and the Safety Lock Enabled is on. when this is on, I cannot access any other options, and cannot therefore access the Change Preferences. It will not let me change anything at all, so how can I cancel this option
We had this problem today for the first time with my partner's satnav. (can't remember the model no.). The address button was greyed out, so I could not set a route. I noticed the notice at bottom left of screen which said 'Safety Lock Enabled' and I tried in vain to find a way to disable it.
I tried turning off and on a few times. No luck. Then I tried holding the on button down for a minute or so. I could still see the message about Safety lock enables sometimes, but the address button reappeared and satnav worked as normal. I have no idea if pressing the on switch for longer did the trick or if (I suspect this was the case) it was simply that the satnav needed more time to charge up before working properly.