Runner completely unuseable


Joined
Dec 20, 2015
Messages
3
Country
<img src="/styles/default/custom/flags/au.png" alt="Australia" /> Australia
TomTom Model(s)
Runner GPS Watch
My Tom Tom Runner will not keep accurate distance, seems to be way out speed wise and the time and date is wrong.
I have phoned Tom Tom Support. They have emailed me a list of steps to take which I am unable to follow. I have asked for assistance however no reply has been received. The first instruction on their list was "Clear the entire web browsing history on your web browser". I can not find a facility to carry out this step on the History records I have on screen. Can someone please assist me to complete this first step and hopefully I can do the further long list of steps as advised ?

Thanking You
 
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dhn

Moderator
Joined
Oct 1, 2007
Messages
23,340
Location
Toronto Canada
TomTom Model(s)
Go 50; Go 520
So do I but are you using Edge for your browser or Internet Explorer 11 or some other one?
 

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