Rider 2 is now a PaperWeight

[Socaljoker]

My Rider 2 is now a Paper Weight. It will not start, and I have been thru Tomtoms customer service people and tried all the Tricks they suggested. I have had the Gps on 3 of my bikes and it worked just fine. I deciced to try it in my Car for a trip in February so I purchased a Car kit from Tomtom. It worked pretty good voice was clear and it acted as if it kept the Unit charged and as always the Gps functioned flawlessly. I did not use the Unit for a couple of weeks and then mounted it on a bike and it did not turn on, so I charged it with the home charger alas to no avail it will not come on, and Tomtom offers no Repair service beyond the 1 years Warranty. I was not aware of this. I am very disappointed. I am with belief that the Car adapter has something to do with the Malfunction of this Gps. Has any of Ya'll ever had this happen with a car adapter or not had their Rider 2 not start?. I have done all the Tricks of charging , resets, Plugged into the Computer. Am I missing something somewhere. I must add that anytime I have delt with Tomtoms customer Service it has been pleaseant . Thank you for reading my bit of Woe. Joker

 

[rcacs]

Wow, that is really unfortunate. I too have an R2 and love it. I have no real suggestions for you, other than perhaps changing out the battery. Batteries are available from the aftermarket, here is an example:

http://www.batteryship.com/htmlos/htmlos.cgi/batteryship/catalog.html?item=F650010252

and;

http://www.fixya.com/support/t388164-tom_tom_rider

I might suggest too, that you move this post to the "General TomTom Discussions" section. I say this because you will get much more response than you will probably get in the Rider section. Perhaps other units have had the same problem.

Cheers

 

[dhn]

Moving the thread is a good suggestion, rcacs. I just did it. Hopefully, the OP will get more response here........

 

[rcacs]

Thanks DHH, as I also own a Rider2 and am interested in how this all works out for the OP.

Cheers!

 

[GAW]

Will it turn on when connected to the home charger at all ? iI it does, may be just the battery.

If not, there was a post some time ago on units that discharged past a certain point and would not take a charge. I do not recall if that also prevented it from turning on. There was a solution to that problem if that is what is happening.

I assume that if it will not come on at all , you cannot see it as a device on your computer and access anything on it either.

 

[Socaljoker]

Thank you Gentlemen for the Suggestions. No it will not turn on. I have repaired some Ipods and Zunes so I may give it a shot at replacing the a battery , it looks like it might cost about 30.00 to try it. If this doesn't work I may try another Manufactures GPS. I have a Long Ride planned in April and would realy like this Puppy up and running. Thank again. I will keep Ya'll posted as to what happens. Joker

 

[1XL-on-XR650L]

I don't have the Rider, but what you describe sounds like what I have been thru (twice now). I let my battery discharge too low (external power supply in my back pack while hiking), and it never came back. The last time, I pulled my unit apart (ONE XL) and disconnected the battery, then plugged the unit into the USB port of my computer without the battery in the loop. BINGO ! The unit powered up, but it did not have full functionality (during startup it pulls something a little over 500ma, which is just over the USB 2 standard). Once I put in a new battery and charged it up properly every thing worked fine again

 

[Shoegoo]

You may be able to find the battery at Radio Shack. They sell TomTom products. They may also be able to service the unit for a fee. If you get the battery from them will probably be able to replace it in the store.

 

[Socaljoker]

Thank you Gentlemen , I have purchased a battery from BatteryShip. When I get a little more time I am going to take it apart an try what 1XL has posted even if the battery has arrived. Joker

 

[rcacs]

Just wondering how you made out?

cheers

 

[Socaljoker]

I am waiting for the New Battery from BatteryShip. The firtst Battery I recieved was for an RIDER which is a Flat type, The RIDER 2 is Tube Type. Hope this works. I did try to power it up without a Battery init , nothing happened. When I Disassembled the GPS i did find the Battery wires crimped .I should probably take the Battery (old one) apart and do a Continuity test to see if the Crimp was a Problem. "Check this out" I am receiving a Tomtom 130s as a Safety award from my work. Go figure , here I am wanting to be angry with Tomtom for lack of repair support and another one is will soon be in my Garage. I'll keep ya"ll posted about my Rider 2 repair adventure. Enjoy. Joker

 

[Socaljoker]

Well I tried the New Battery and it did not work. My Rider is now Officially going on the Auction block with all the Accessories plus. Where do I list it for sale on this Forum?. Thanks for every ones help and Ideas trying to get this Puppy running again. Joker

 

[raafter]

Car adapter

I'm almost afraid to ask if you still have your car adapter for your Rider II. I've been trying to get my hands on one for a very long time. I suppose it might be a mistake considering it may have been what destroyed yours.

Mine is still nicely under warranty so it might be worth trying.

 

[Socaljoker]

Yes I have it

Yes I do still have it, some where in my Garage. I will find it in the next couple of Days . Email me at (e-mail address removed)