Okay, for the last couple of days when I go to update my GO 920 on Vista I get a Microsoft Windows message that "Tom Tom Home has stopped working". At that point home freezes and I cannot access anything. However, Home seems to work just fine when my 920 is not connected to the computer but stops working when connected. I've called customer service and they believe that the unit itself is defective. I on the other hand think it's a software issue. So that's what brings me to the forums. Here is what customer service has had me do.
Uninstall & reinstall TomTom Home
Soft reset
Hard reset
Ran the clear flash tool x2
None of those things have helped. Any suggestions?
Uninstall & reinstall TomTom Home
Soft reset
Hard reset
Ran the clear flash tool x2
None of those things have helped. Any suggestions?