Problem With MyDriveConnect - Internet Connection


Joined
Jun 24, 2011
Messages
52
Location
United States
TomTom Model(s)
VIA 1605M RV / XL335M
I'm using the latest version of My Drive Connect (4.1.2.2862) and I keep getting the message about "no internet connection available" If I didn't have connection, how else would I post this? LOL

Using a TomTom 1605 RV model. It seems that TomTom is always plagued with issues or buggy software or whatever. I'm getting to the point of dumping this mfg and going with something else!!

Any help or insight on this "no internet connection present" would be great!

Thanks,

WoodenIgloo
 
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dhn

Moderator
Joined
Oct 1, 2007
Messages
23,267
Location
Toronto Canada
TomTom Model(s)
Go 50; Go 520
Try calling support on Monday:

United States
866 486 6866
Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
Saturday: 10:00 a.m. to 6:00 p.m EST
 
Joined
Jun 24, 2011
Messages
52
Location
United States
TomTom Model(s)
VIA 1605M RV / XL335M
I'll try, but I always get the runaround whenever I've called. It IS working intermittently now, but I can't download the "Camper" map.
 

canderson

Moderator
Joined
Dec 28, 2007
Messages
11,571
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
For my own records, can you tell me the first two characters of your serial number for your "1605 RV model"? I show several possibles for the 1605, and don't know which to tie to an RV version ... WM (2GB), WN (4GB), WO (8GB) are the only three I know about.
 
Joined
Jun 24, 2011
Messages
52
Location
United States
TomTom Model(s)
VIA 1605M RV / XL335M
The letters are WN

Now I'm having trouble with the "No Maps Found" issue. I've read the fix on TomTom support, but no luck so far!
 
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