Hello all,
After searching the web and this forum, I still don't find any solution to my problem.
As a starter:
1) WindowsXP Sp3 won't recognize the device (code 10)
2) TomTom XL335SE hangs itself up. After asking "connect to computer" and pressing "yes" the screen appears on the tomtom device with the device and a cable and a blue background on it. There it freezes.
History: I have bought it at the Walmart, used it for 10 days without any problem (never connected it to the computer though). I have tried the soft reset (holding on/off button for 15 sec and more), hard reset, turning it on before and after connecting it to the pc, uninstalling the usb driver from windows, using another pc with win7, etc. no luck. I also tried it on a pc with ubuntu/linux and it recognized the decive and its content, but that os is not supported with tomtom. any advice? I just use a dell latitude e5400 laptop.
thx
After searching the web and this forum, I still don't find any solution to my problem.
As a starter:
1) WindowsXP Sp3 won't recognize the device (code 10)
2) TomTom XL335SE hangs itself up. After asking "connect to computer" and pressing "yes" the screen appears on the tomtom device with the device and a cable and a blue background on it. There it freezes.
History: I have bought it at the Walmart, used it for 10 days without any problem (never connected it to the computer though). I have tried the soft reset (holding on/off button for 15 sec and more), hard reset, turning it on before and after connecting it to the pc, uninstalling the usb driver from windows, using another pc with win7, etc. no luck. I also tried it on a pc with ubuntu/linux and it recognized the decive and its content, but that os is not supported with tomtom. any advice? I just use a dell latitude e5400 laptop.
thx