- Joined
- Apr 18, 2007
- Messages
- 31
Check you maps and email, write, or call TT customer service!
(866.486.6866)
I am frustrated in dealing with TOM TOM customer service to address several errors (problems) with the latest 3 map versions.
I have a v650 that doesn't have the problems in v665 & 675. I had customer service check the new maps and the problems are still there.
Check yours out. Here are the problems.
1. POI Colleges - check any city. What is shown are Day Care Centers!!!!
Some cities have both DC and only some of the colleges. Check Las Vegas for the Univ of Las Vegas. Check Philadelphia for Lasalle University.
2. POI tourist attractions - try to find the Hoover Dam in Boulder City, CO or through Las VEgas. The Hoover Dam is on my old version 650. I asked CS where did it go?
3. POI Casinos - Doesn't list or have many of the major casinos on the strip in Las Vegas - find the Luxor or Bellagio.
YES there are workarounds to find how to get to some of these places but why are we investing in NEW maps that have less information in the POIs than the older versions. Why must we go to the computer to find out addresses and then enter it into the TOM TOM? Why does TT take away POIs?
I have a TT One but i think this problem crossed models. TT CS suggested that I buy the new maps and use my old card when I wanted to check what the new maps show. How convenient?
(866.486.6866)
I am frustrated in dealing with TOM TOM customer service to address several errors (problems) with the latest 3 map versions.
I have a v650 that doesn't have the problems in v665 & 675. I had customer service check the new maps and the problems are still there.
Check yours out. Here are the problems.
1. POI Colleges - check any city. What is shown are Day Care Centers!!!!
Some cities have both DC and only some of the colleges. Check Las Vegas for the Univ of Las Vegas. Check Philadelphia for Lasalle University.
2. POI tourist attractions - try to find the Hoover Dam in Boulder City, CO or through Las VEgas. The Hoover Dam is on my old version 650. I asked CS where did it go?
3. POI Casinos - Doesn't list or have many of the major casinos on the strip in Las Vegas - find the Luxor or Bellagio.
YES there are workarounds to find how to get to some of these places but why are we investing in NEW maps that have less information in the POIs than the older versions. Why must we go to the computer to find out addresses and then enter it into the TOM TOM? Why does TT take away POIs?
I have a TT One but i think this problem crossed models. TT CS suggested that I buy the new maps and use my old card when I wanted to check what the new maps show. How convenient?