Please, please, please help!

Discussion in 'General TomTom Discussion' started by Brigham, Nov 1, 2010.

  1. Brigham


    Nov 1, 2010
    Likes Received:

    Newbie here!:)

    I live in the UK but travel to the US a lot so after my One XL was stolen (in the US!), I bought a XXL540 World Edition that came with the USA, Canada, Mexico and Western Europe maps.

    Swithced it on and 'all good'....I thought.

    Once I'd connected to home and got the updates I can now only fit one or the other on my device, not both.

    Is the only way to remedy this the purchase of the US & Canada only map?

    It's really annoying because there was no mention of the maps not fitting in the instructions.

    Thanks in advance
    Brigham, Nov 1, 2010
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  2. Brigham

    dhn Moderator

    Oct 1, 2007
    Likes Received:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Welcome to TTF.

    The initial maps for the WTE were USA_Canada_Mexico and Western_Europe. The problem is that the European map got too large so when you upgrade (855?) the entire European AND the USA_Canada maps won't fit in the same 4 gig space.


    When you update the European map, you should be offered a zone or zones to select. and install. However, all the European map zones do get installed on your computer.


    When you want to switch zones, you go to Home-->Manage my Device-->Computer-->Maps and click on (say) the Europe_West map. You should see another link 'change zones' and you should be able to switch out the existing European zone for one you now want (like Europe_North).

    Bottom line: you should be able to have both the USA_Can AND the European zone you currently need on the unit at the same time.
    dhn, Nov 1, 2010
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