phone keeps disconnecting

Discussion in 'Bluetooth/Phone Connectivity' started by luckylady, Nov 18, 2009.

  1. luckylady

    luckylady

    Joined:
    Nov 4, 2009
    Messages:
    2
    Likes Received:
    0
    i have the TT go 530, and have just bought a sony ericsson C902.

    I have got it connected to the TT, and make a wireless connection all fine, but when i am driving my TT keeps showing that my phone is disconnected - but when i check my phone, it shows as still being connected. If i go to mobile on TT and connect it again from there, it shows as connected for 5-10 mins, and then all of a sudden it shows on TT as being disconnected AGAIN - very distracting!!!!

    I have tried deleting devices from each other, resetting tomtom, but it still did it again.

    Can anyone help me sort this out?
     
    luckylady, Nov 18, 2009
    #1
    1. Advertisements

  2. luckylady

    mvl Moderator

    Joined:
    Dec 19, 2008
    Messages:
    5,433
    Likes Received:
    61
    Location:
    Boston, MA, USA
    TomTom Model(s):
    GO 2535 LIVE, GO 1535 LIVE, GO 740 LIVE, Go 930
    Bluetooth is often unreliable as device manufacturers never seem to implement the standards consistently.

    1) Check if your phone has a firmware update available that may make bluetooth more stable
    2) try the workaround steps here

    If nothing above works, it may just be a phone incompatibility.
     
    mvl, Nov 21, 2009
    #2
    1 person likes this.
    1. Advertisements

  3. luckylady

    ApK

    Joined:
    Aug 20, 2009
    Messages:
    44
    Likes Received:
    0
    Both my phones keep dropping and reconnecting from my G0 630, too.

    My 'workaround' was to turn off voice alerts for those kind of messages.....it still happens, but at least I don't have to hear about it every time now.
     
    ApK, Nov 25, 2009
    #3
  4. luckylady

    TomGold

    Joined:
    Sep 20, 2009
    Messages:
    2
    Likes Received:
    0
    phone disconnects

    I am having the same problem. I questioned TomTom directly and they told me that my phone is not compatible!!
    My phone pairs with and works perfectly with my Go 730 for about a week, then fails, I would not consider that a compatibily issue. I asked if there was a way to lock the phone settings in the TomTom as I thought they were getting corrupted. They again told me it was my phone. Is there a way to lock the phone settings so they will not be lost?
    Thanks
     
    TomGold, Nov 27, 2009
    #4
  5. luckylady

    Nell

    Joined:
    Dec 2, 2009
    Messages:
    4
    Likes Received:
    0
    Everyone I know has this problem and we all have different handsets. Checked my phone make on the list of compatible phones and the list said it was OK.

    Suggest that it's TT that is incompatible NOT the phones!!
     
    Nell, Dec 2, 2009
    #5
  6. luckylady

    FaceLoran

    Joined:
    Nov 18, 2009
    Messages:
    9
    Likes Received:
    0
    What service provider and phone are you using. Simply because it states that the stand-alone phone is listed doesn't mean that it'll work from certain providers. Since they like to install their own software on the phone. Notice the compatibility list, theirs alot of phones but usually not one model across all the providers. Each service provider has different models.

    Could still be not compatible. Though I've also noticed that some people have mentioned an issue with the recent apps as well dropping the phone connection. So possible still an issue with the TomTom
     
    FaceLoran, Dec 14, 2009
    #6
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.