ONE LE acting very strangely
Hi, I have a ONE LE (edit- mistake in title) edition that I bought 2 years ago that's acting strangely. I don't use it much, but decided that I'd charge it and fire it up today. It seemed to start okay, but after clearing a route that I never cleared, it seems like the touch screen is permanently locked in. What I mean is that the unit is acting like someone is repeatedly and persistently tapping the screen. It keeps on taking me to the Main Menu. If I hit "back" or "done", it temporarily goes to the road view, but immediately goes back to the main menu and then scrolls through the screens-- apparently, the point on the screen that's being activated is in the mid-right. I can't get to the road view because of this, rendering the unit useless now.
It didn't do this the last time I used it (months ago), or even right when I turned it on. It only started acting this way about 5 minutes in. How can I fix this? I've tried turning the unit on and off several times, wiping the screen, nothing works. Of note, I have a clear lens protector over the screen, but I've had this on since I got the ONE. I thought about resetting it, but I have a lot of POI and favorites that I don't want to erase.
Hi, I have a ONE LE (edit- mistake in title) edition that I bought 2 years ago that's acting strangely. I don't use it much, but decided that I'd charge it and fire it up today. It seemed to start okay, but after clearing a route that I never cleared, it seems like the touch screen is permanently locked in. What I mean is that the unit is acting like someone is repeatedly and persistently tapping the screen. It keeps on taking me to the Main Menu. If I hit "back" or "done", it temporarily goes to the road view, but immediately goes back to the main menu and then scrolls through the screens-- apparently, the point on the screen that's being activated is in the mid-right. I can't get to the road view because of this, rendering the unit useless now.
It didn't do this the last time I used it (months ago), or even right when I turned it on. It only started acting this way about 5 minutes in. How can I fix this? I've tried turning the unit on and off several times, wiping the screen, nothing works. Of note, I have a clear lens protector over the screen, but I've had this on since I got the ONE. I thought about resetting it, but I have a lot of POI and favorites that I don't want to erase.
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