No Maps Found (ONE)

Discussion in 'Maps and Routing' started by zoomzoom6, Jan 18, 2011.

  1. zoomzoom6

    zoomzoom6

    Joined:
    Jan 18, 2011
    Messages:
    1
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    0
    Location:
    USA
    TomTom Model(s):
    ONE 125
    Hi all,

    New here. Having some issues with my ONE 125. Connected it via USB cord last week to update map...something happened halfway through where it froze and did not finish updating. However, when I try to check for new updates, the Home program can't find any. In addition, when I try to use my device, I get the "no maps found!" message. Tried to delete the latest map update, and this works to a point--when I try to install it again, I get a message saying there is no more space on my device. I don't have any add-ons, just the map updates, so I'm not sure where else to go from here.

    Have not tried contacting customer support yet.

    Any ideas?

    Thanks!
     
    zoomzoom6, Jan 18, 2011
    #1
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  2. zoomzoom6

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    10,238
    Likes Received:
    147
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    If you are running a Mac, please connect your 125, empty the trash, and try to reload the map to it again. OSx likes to put trash cans on USB storage devices. Strange, but ...
     
    canderson, Jan 18, 2011
    #2
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