Just the reverse of the usual complaint. I have an XL, newer black face model. Works fabulously except ... the charging light does not come on and it looks like it is not even there. I assume the green LED was mistakenly pushed back into the unit somehow leaving a small round hole. I can't see that it is even glowing on inside the case anywhere. My gut is to just seal the hole with a small dab of black liquid plastic and move on. Battery holds a charge, newer ~ 875 maps and it's ready to work or vacation or whatever. You can monitor battery status from the touch screen. In all the units I have seen, I have never seen this.