New software version 26.100.0004

[Willy875]

Release date: 02/03/26
Software version: 26.100.0004
GO Expert Plus, GO Superior, GO Exclusive, GO Navigator (7”), GO Camper Max (2nd generation), GO Professional, GO Advanced, GO Classic, GO Classic Lite

• Implement new service activation flow in the first run wizard.

 

[John Usher]

But is there any sign of an upgrade for other devices not listed here. such as the Premium X, which was last updated a little under two years ago

24.102.0003.411 (0) (07/05/2024)

or should we assume that this is a lost cause, and the software is effectively 'frozen' and out of support?

Any idea?

 

[RemcoM]

If no updates show up it is probably end off the line for that device. I wouldn't be bothered that much unless there are some serious bugs.

 

[Willy875]

If no updates show up it is probably end off the line for that device. I wouldn't be bothered that much unless there are some serious bugs.

The GO Premium X is not at the end of its life.
If the GO Premium X works well, why modify the software?

 

[Sebastian.Chiripus]

Cheers. Today I'd updated my GO Expert with this software version, tomorrow I'll test it to see if it's any improvements from the last version.

 

[RemcoM]

The GO Premium X is not at the end of its life.
If the GO Premium X works well, why modify the software?

A device is EoL if the manufacturer is no longer supplying software updates.
But TomTom is still supplying map updates so in that regard it isn't EoL.

 

[John Usher]

Wily875,

Are you simply defining the life of the device by it's ability to receive map updates - and all the recurring updates - Traffic Cameras, etc - which are layered on that?

Is that 'IT' as far as you are concerned? That is not, and never will be, my definition, and I think that is simplistic and unhelpful.

I have reported problems with the software - notably Bluetooth (I'm sure that there is more lurking, but we don't know) - which they have acknowledged, but have made no indication that this will ever be fixed, and if so, when a software release will be made to address this, or stated as a 'Known Defect' which will not be addressed, or called 'Life' on the device (as many TomTom devices have been) as a result.

I am not talking about functional 'Upgrades' - my mistake. I am talking about 'updates' - fixing core issues in the *total* software on the device, *and* the interaction of the device with the 'Back End' services.

The Premium was only launched in 2019, so it is only c.7 years old, and there will be many devices younger than that. Probably up to c.2022 (not clearly stated that I can find)

TomTom themselves say this:

End of life | TomTom

www.tomtom.com

'...It has become clear that some of our older generation navigation devices do not have sufficient resources to run the newest maps and software available...' (my emphasis)

So whilst the Premium X is clearly currently getting map updates and layers (01/03/2026!) is it not capable of taking a software upgrade? They're not saying...

This is not, IMO, just about the maps and the layers on that, it is about the totality of the software on the device and it's usability.

Thanks

 

[Willy875]

@John Usher

The end of a GPS device's life means it can no longer receive map updates due to insufficient internal memory.

Therefore, updating software that is already functional is not the solution.

You mentioned a Bluetooth issue; this is an isolated case.

I encourage users experiencing this problem to report it to TomTom support. The more people who report it, the better TomTom's chances of fixing this bug.

 

[John Usher]

@John Usher

The end of a GPS device's life means it can no longer receive map updates due to insufficient internal memory.

Therefore, updating software that is already functional is not the solution.

You mentioned a Bluetooth issue; this is an isolated case.

I encourage users experiencing this problem to report it to TomTom support. The more people who report it, the better TomTom's chances of fixing this bug.

No, I do not accept that the lack of map updates is the only factor in declaring EOL on a GPS, and that is *NOT* what TomTom states:

'...TomTom defines the end of life (EOL) for its devices as the point when the product is no longer supported with software updates, map updates, services, or accessories. This status is reached when the hardware is no longer capable of running new map or navigation technology, or when TomTom ceases to make these updates available...'

which, if you read it carefully, is, like much from TomTom, actually ambiguous, and, IMO, omits and confuses much!

Please justify your emphatic assertion on that basis.

How do know that Bluetooth is an isolated incident unless you have information from TomTom or elsewhere which is not in the public domain?

How do you make that assertion? Please explain.

Addendum - If TomTom require a software fix on the device to fix any problem, how will that get there if TomTom are not issuing any fixes for that model?

If it also affects later models, they will get the fix, but not the model on which it was reported?

 

[Willy875]

I'm basing this on user feedback.

Now, instead of using a Bluetooth connection, use your phone's Wi-Fi hotspot. It's much more efficient.

Your GO Premium may no longer receive software updates, but TomTom hasn't announced its end of life.

Many other electronic devices, besides TomTom, are no longer receiving updates.

 

[John Usher]

Oh Dear, Oh Dear, Oh Dear,

Then you don't actually know, but you are making statements/assertions which suggest you do know, which I find 'difficult' in the extreme. In which case, I would politely request that you phrase your comments as opinions, not facts.

As to using Wi-Fi - an 'Instruction', not a 'suggestion'? - why not? *EXCEPT* that, as I have said previously, it pushes updates whilst I am navigating (it probably does in Bluetooth, but I can't tell) which isn't evident in 2G/GPRS, and is, IMO, positively dangerous, and certainly inconvenient.

Will this be fixed? Are problems which are fixed on newer devices not being fixed on the older but not EoL devices? Unacceptable - to me.

Therefore I want TomTom to state clearly what the software update position is, on all 'Non-EoL devices and on the platform-device interaction.

I don't care about non-TomTom devices - this is a TomTom Forum.

In any case, if (say) I use an Android device which is no longer receiving software updates, or security updates, then the the supplier tells me that, I can see that in the device settings, and I can look it up online resources, which TomTom doesn't really 'do'. I therefore know what I'm getting into - but with TomTom?

Therefore, I'm afraid I shall have to discount any feedback from yourself from now on. You simply don't know.

Thanks

 

[Willy875]

Therefore I want TomTom to state clearly what the software update position is, on all 'Non-EoL devices and on the platform-device interaction.

Only TomTom support can answer that question, whether or not there will ever be a software update.

 

[RemcoM]

Back to topic at hand.
Ik haven't been able to fully test it yet but has there been an improvement in how it mentions exits? In route simulation I don't see it directly mentioning every single exit along my route but route simulation isn't always behaving the same as real world driving.

 

[FrankM]

Back to topic at hand.
Ik haven't been able to fully test it yet but has there been an improvement in how it mentions exits? In route simulation I don't see it directly mentioning every single exit along my route but route simulation isn't always behaving the same as real world driving.

I will test it tomorrow. I will post the result here.

 

[BusTom]

I had the chance to test it today over 800 km, driving across the whole of Northern Italy. The issue has finally been resolved — it now directly shows that the next turn is in XX km.

However, I noticed some difficulties with the traffic connection that I didn’t experience before the update, although in the last 3 hours it remained stable. I’m satisfied with this decisive update and will continue using it every day. Let’s see if it’s been permanently fixed.

 

[FrankM]

I tested the new software today. The problem is solved!

 

[Sebastian.Chiripus]

Cheers guys, today I'd tested the new software, so far so good, looks like the problem was fixed

 

[BusTom]

Yes, now you can travel more serenely and safely. Fantastic