New/removed features of the GO 1000

[mvl]

With the new GO 1000 launch, I'm looking to update the features inventory here with its new removed features.

For those who have the GO 1000, can you post whats added/removed vs prior Tomtom's? Also, what app/map version does it come with?

 

[finger]

itinery planning

itinery planning is not on the go 1000 and you can only put in one stop on the travel via button.

 

[finger]

Had a message back from tomtom about Itinery planning.......

Thank you for taking time to contact TomTom Customer Support regarding itinerary planning. My name is Deborah and we are always happy to help.


I regret to inform you that GO 1000 does not have the itinerary planning feature.

As if now, even we do not have any information regarding this. Once we have the information, we will update it on the website.

Meanwhile, if you have any further questions, please let me know and I will be more than happy to help you further.

 

[mary-m]

itinery planning is not on the go 1000 and you can only put in one stop on the travel via button.

It seems to me that TomTom are trying to commit some sort of commercial suicide at the moment ,,,
I would think that other smaller manufactures ( For the moment ) are laughing all the way to the bank
I was ready and willing to buy the Go 1000 as soon as it came out but with all the dropped important features and stupid added gimmicks then that's another sale lost

 

[gatorguy]

IMO, they had little choice but to release the 1000 before they were ready. Garmin had already announced and released their latest 3700 series and now their latest connected/live device, the nuLink 1695. Tho TomTom announced the 1000 back in the Spring, perhaps they would have waited had Garmin not been ready to roll with several hi-end models. TT is way behind their announced schedule with the 1000/1005 as it is, with the release originally indicated several months ago. Nothing about their latest flagship model appears ready for primetime at this point, so I'm not convinced that TomTom really wanted to release this yet, instead pushed into it by their biggest competitor. The only saving grace for it is most buyers probably won't notice all the missing functions and features. Many may never have owned a TomTom, some others don't use itinerary planning, custom POI's, etc. anyway.

TomTom is pretty good at covering their flaws with over-the-top marketing. They'll probably sell quite a few of these in spite of themselves.

 

[mvl]

I've felt that the GO1000 is the low end "transition unit" that is supposed to be a pilot of the new software platform. I consider it to be the beginning of the end of the dying breed of devices known as the PND.

With Garmin missing/lowering PND and smartphone sales targets I'm not convinced that Garmin had anything to do with the premature GO 1000 release.

Rather, I think Tomtom wanted to keep close to its perceived/promised summer delivery, as they already admitted that the buildout took longer than expected and they had to temporarily strip out features. We know custom POIs are coming back soon. And with the 350/550 as an example, Tomtom has proven that they'll add back features based on poor market feedback.

I still feel like Tomtom is doing the right thing in a dying market. They are focusing on new markets and the in-dash platform. They've recently launched/upgraded mapping in Argentina, South Africa, Singapore, India, and China. And they've released the Carminat LIVE, the Sony LIVE, Mazda/Sanyo LIVE, and are the mapping behind the tech-leading Ford nav in the US.

PNDs are on their way to the grave in developed markets like the US, and my reaction is "good riddance". I have only one last PND purchase in my future: the first manufacturer to release HD Traffic in the USA. Otherwise, all my future next navigation purchases will be in-dash models like the Sony/Tomtom, or manufacturer-integrated navs.

 

[mvl]

Back to the original post, I've captured everything I've heard from posts and read in the GO 1000 manual in the features-grid here.

Without a GO 1000 in the USA, I can't check anything first-hand. Let me know if I missed another new/missing feature.

 

[canderson]

PNDs are on their way to the grave in developed markets like the US, and my reaction is "good riddance".

And my reaction is, "Straighten out the in-dash situation first or else..."

There are a great many no-name in-dash units being shipped these days. Lots of things that I depend upon my TomTom to accomplish for me aren't there in any of the in-dash units I've seen in any of the cars I've purchased (or considered for purchase) recently. Picture a 1000 with yet more missing features, a clunkier user interface, map support from some 3rd party outfit on an annual basis if you can find it and figure out how to obtain it, etc. And my required weekly load of 4 custom POI files? Forget that. For the same reason that the current iteration of the TomTom 1000 can't help me, neither can the vast majority of in-vehicle units. Just about any auto nav unit from Garmin and any U.S. spec TomTom without EasyMenu will do what needs done on my end.

Why are so many automotive manufacturers not using the bigger names in the business and providing a decent user interface? Right now, finding a name you'd recognize is the exception.

So it looks like it will be quite some time before I'd consider making any moves to an in-dash unit... or a 1000.

 

[mvl]

And my reaction is, "Straighten out the in-dash situation first or else..."

I think that's Tomtom's strategy. Since everything's on the same platform, I'd suspect that the same apps/POIs/maps will work on the GO 1000/ GO 1050/VIA/Sony XNV/Carminat LIVE/Mazda LIVE, etc.

Seems like a Sony may be a good fit for your needs, once the POI capability in MyTomtom gets built. It's a shame that the US versions are currently non-traffic/non-LIVE units.

 

[canderson]

I think that's Tomtom's strategy.

I'm sure that any of the major GPS manufacturers would love to get involved -- but is it the auto manufacturers' strategy? They're the ones that are loading these off-the-wall all-in-one nav units by unknown manufacturers into their vehicles.

Not that I was sufficiently impressed with the features of the Hyundai supplied system to pay anything NEAR $1200 extra for it, but even if I had been, you should see the lousy map support those folks get. $200 a year for a single update, IF you can get the ball rolling with the Asian company that produced the unit. These people have to be kidding. In the Hyundai forums, I've warned people ... then they buy it anyway because "it looks cool" - because it's integrated. Then they're not happy with them based upon previous experience with even a mid-range Garmin or TomTom.

 

[mvl]

I have the opposite experience with my Honda Nav. I absolutely loved it. The interface is incredible, with voice, touchscreen, and/or steering wheel button inputs.

If it had HD traffic/IQroutes, I'd still be using it. I'd gladly pay another $2000 for a good integrated system. Well worth the money.

I hate having to deal with PNDs, but better directions = time saved = more time with my family. So I compromise and put up with the huge inconvenience of a PND.

The day Navteq HD traffic and Navteq traffic patterns comes out for the factory Acura nav, I'm first in line to buying one.

 

[canderson]

I have the opposite experience with my Honda Nav. I absolutely loved it.

Who manufactured your Honda nav unit, and who did you have to go to for map updates, and what did they charge?

Was it possible to load your own POI to it?

 

[mvl]

Who manufactured your Honda nav unit, and who did you have to go to for map updates, and what did they charge?

Was it possible to load your own POI to it?

Made by Alpine. Honda sells map updates yearly, currently $180. They're the current Navteq maps as of the beginning of the year. No custom POI capability.

Tomtom's new platform (GO 1000/ GO 1050/VIA/Sony XNV/Carminat LIVE/Mazda LIVE, etc.) should all support custom POI and map updates once Tomtom finishes building the MyTomtom server next year.

 

[canderson]

Made by Alpine. Honda sells map updates yearly, currently $180. They're the current Navteq maps as of the beginning of the year. No custom POI capability.

Sounds like TomTom wins in all 3 of those categories so far. I'm assuming your unit is similar to the W900 GPS/Audio combo unit (Alpine's list price, $1200).

$180 annually for one Navteq update per year? I can purchase Garmin's Navteq lifetime North American NuMaps update for $70. Somebody is making a bundle here.

Can you navigate to a set of lat/long coordinates with that unit?

Apart from the nicely integrated in-your-dash 7" DIN design, what benefits does it offer over a somewhat higher end TomTom (or Garmin) and a decent separate audio unit (with a combined cost that is a great deal less than even the dealer cost on the Alpine unit)? I'm still not getting the price/benefit equation here.

My last two vehicles could have come similarly equipped, but when 1] I looked at the features I use on an automotive GPS, and 2] the incredibly high price to upgrade from an already good sound system to the nav unit (and in one case, 3] lose the CD changer in the process, as it happened), I just couldn't understand the appeal. It was a bunch cheaper to stick with the standalone PND and I got more utility out of the setup in the deal. That was last year, so it isn't ancient GPS history.

I can certainly envision a day when the auto manufacturers start to provide more functional systems at a price that isn't so entirely absurd (both for initial cost of ownership and updates), but I'm still waiting for that...

 

[gatorguy]

I still feel like Tomtom is doing the right thing in a dying market. They are focusing on new markets and the in-dash platform. They've recently launched/upgraded mapping in Argentina, South Africa, Singapore, India, and China. And they've released the Carminat LIVE, the Sony LIVE, Mazda/Sanyo LIVE, and are the mapping behind the tech-leading Ford nav in the US.

Since you've mentioned ford, I saw that they've already received over 1000 app submittals for their latest MyTouch sync system (nav-powered by Telenav). If TomTom had anywhere near that much interest in their new platform I'm pretty darn sure the press releases would be flying. And FWIW, Garmin navigation is found in Kenwood and Panasonic audio units, starting long before Tomtom partnered up with Sony, and has been factory-installed in a whole lot of new cars over the past few years, including Nissan, Dodge, Chrysler and Volvo, and as official accessories from Volkswagen and Hyundai. Even a million units shipping in new cars still won't touch the current after-market volume and revenue, nor in and of itself be the savior for either Garmin or TomTom IMHO.

 

[mvl]

Yeah, great factory nav's and aftermarket in-dash navs have been around for a while. What hasn't been around is a nav with IQroutes/HD traffic.

Now that Tomtom is upping the ante with IQR/HDT navs, hopefully the rest of the industry will imitate soon. I've been waiting 3 years for good quality routing to come to in-dash, it can't come soon enough.

I still feel the cheapo nav market will go the way of the 5" Android / iOS tablet, and the PND will die a quick death (within 1-2 years). But anyone who recognizes the value in a quality nav will finally get the chance to have the in-dash experience that they deserve.

 

[mvl]

Apart from the nicely integrated in-your-dash 7" DIN design, what benefits does it offer over a somewhat higher end TomTom (or Garmin) and a decent separate audio unit (with a combined cost that is a great deal less than even the dealer cost on the Alpine unit)? I'm still not getting the price/benefit equation here.

I heavily value a quality Nav. $3000 initial + $200 annual map/traffic updates is what I'm willing to pay for a quality device. Saving more is nice... but at that pricepoint or lower, it's more important to have quality rather than skimp on features.

That said, integration is extremely valuable:
- First, screen size.
- Second, integrated commands. Steering wheel controls, voice commands that mute out the radio first.
- Third, convenience. Good factory navs like Honda's are so integrated into your specific make/model car that they're useless to steal. And that means no clicking/removing/hiding your PND every time you get in the car
- Fourth, integrated music. Audio pauses when nav is spoken. Nav is spoken over audio speakers.

Factory/in-dash nav is really a class above. Once you experience a well-integrated nav system, it's really really hard to go back to wimpy PNDs.

 

[canderson]

Until they can offer me that experience with the GPS functionality to which I've become accustomed, no price would make the difference. Thus far, no automotive company sells a model in the U.S. that offers the requisite features for my use model. If there were a 740 (I'd even learn to live without the 7" screen - or the 5.8" that is actually being offered in the Sanyo/Mazda unit) integrated into a unit for my vehicle, I'd certainly have given it a LONG look -- even knowing that the extra $1200 was at least $800 pure profit to the manufacturer for the upgrade.

Yes, the auto manufacturers are SLOWLY getting the picture, but they still depend mostly upon rubes (yourself most definitely not included) who have never heard about things like intelligent routing to keep the in-dash units rolling off the line. People with high end expectations of a GPS aren't going to be happy with 90% of what's being offered in today's models.

Nice to see that at least one or two models, sold only in Europe, from one or two manufacturers, are getting the benefit of what you and I would consider "the new normal" in GPS features these days. Mazda/Sanyo/TomTom promised their team would be producing product for Europe and North America over a year ago. That Mazda has thus far announced that they will offer it in exactly one model (the Mazda5) and only in Europe, is a step, but a VERY small one. Garmin signed a deal last year with Peugot (yeah, we see a LOT of those here in the U.S. - not). TomTom now has the Carminat in certain Renault models. The TNS410 unit that TomTom supplied for Toyota wasn't truly integrated (it's detachable), and retained the 4.3" screen... and those were just destined for certain European Toyotas. They were kind of interesting, though: http://www.toyota-tech.eu/legacy/To...1FD6-6712-5D70B917A753}/TME_TNS_410_UM_EN.pdf

Call me when the rest of them wake up.

 

[dobbsy]

Itinerary Planning Update

Had this email from tomtom support regarding the itinerary feature:

Thank you for taking the time to contact TomTom Customer Support. This is Naomi and we are always happy to help.

I am sorry to inform you but you will not be able to us the itinerary planning on your GO 1000, unfortunately this feature is not available in the GO 1000 series devices.

I understand that how important it is to for you to have this feature on your device as it allows to set multiple destination on your route, but unfortunately it is not possible in your GO 1000 series device.

As this feature is an inbuilt feature included in the device, it cannot be added to a device by just updating its map or application, so the review that you read would have been about something else.

I really apologize for all the inconvenience faced by you because of TomTom.

If you have any further query then, please do not hesitate to write us, we will be more than happy to assist you.

I will be anxiously waiting for your reply. Thank you for your valuable time and for giving me an opportunity to assist you.

I look forward to hearing from you soon.

With Kind Regards







Looks like it is doomed to be an incomplete device.

I bought this device in a hurry as the store was about to close and i needed it for a big trip the next day. It was the most expensive tomtom device and I expected it to do everything. Very disappointed.

 

[Andy_P]

THAT is a classic example of TomTom customer service at it's worst!

TomTom have already announced that Itinerary Planning should be implemented on the Go1000 by the end of the second quarter of this year (unfortunately as a newbie on this forum I can't point you to the announcement about it here, but it's all over the forums).

And yes it CAN be implemented with 'just' an application software update.

I suggest you wait until I or someone else here find the exact quote from the TomTom press release and then quote it back to your customer services representative!