New 920 user and lots of questions and issues

Discussion in 'Technical Support' started by photographer, Apr 26, 2008.

  1. photographer

    photographer

    Joined:
    Apr 19, 2008
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    Hi Folks,

    Forgive me if these are newbie questions and issues but here we go.

    Just got my Tomtom 920 last week and it looks promising but I am having quite a few issues with it.

    I am a MAC user runing MAC OS X Leopard, and I am running Tomtom Home version 2.3.0.32.

    Allow me to go through my list of questions/issues

    1-I understand that the Unit comes with both North American and European MAPS but how do I switch to European Maps?

    2-When I click on the "Operate my Device Button" as per image below I get the error message displayed on the following screen. Any idea why? Yes, the device is on the cradle, connected to my computer. I swear that this feature worked just fine when I took the unit out of the box.
    [​IMG]

    [​IMG]

    3-I get the following error message when trying to backup my Tomtom unit to my MAC:

    [​IMG]

    Appreciate any comments that you can supply.

    tks,

    marcelo
     
    photographer, Apr 26, 2008
    #1
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  2. photographer

    vrsixer

    Joined:
    Mar 8, 2008
    Messages:
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    Location:
    Bay Area, CA
    TomTom Model(s):
    TT 920T
    1. Change preferences--> pg2 manage maps--> switch map--> highlight EU

    2. Not sure about Mac, but the latest word is that TTH 2.3 still does not work to Operate My Go.
     
    vrsixer, Apr 26, 2008
    #2
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