Need new system for XXL

Discussion in 'TomTom Services' started by doonboggle, Dec 26, 2015.

  1. doonboggle

    doonboggle

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    We had a severe wild electric stroke that caused the system for America to be 'wipped out'.
    What do I do to get the current unit for my XXL?
    I tried installing another XXL's unit, and it won't take over.
    Thanks

    PS: I've never done this, so please advise everything I need to do.
    Am 75 years, and recently had body stroke.
     
    doonboggle, Dec 26, 2015
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  2. doonboggle

    dhn Moderator

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    If you mean the software for the device, connect to Home and see what updates are offered. If the device has been wiped clean somehow, you won't be able to use a map from another device. Do you have a backup on your computer? In Home, manage my device (2nd page) what does it show for items on the device? How about items on computer?
     
    dhn, Dec 26, 2015
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