Need new system for XXL

Discussion in 'TomTom Services' started by doonboggle, Dec 26, 2015.

  1. doonboggle


    Aug 18, 2009
    Likes Received:
    We had a severe wild electric stroke that caused the system for America to be 'wipped out'.
    What do I do to get the current unit for my XXL?
    I tried installing another XXL's unit, and it won't take over.

    PS: I've never done this, so please advise everything I need to do.
    Am 75 years, and recently had body stroke.
    doonboggle, Dec 26, 2015
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  2. doonboggle

    dhn Moderator

    Oct 1, 2007
    Likes Received:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    If you mean the software for the device, connect to Home and see what updates are offered. If the device has been wiped clean somehow, you won't be able to use a map from another device. Do you have a backup on your computer? In Home, manage my device (2nd page) what does it show for items on the device? How about items on computer?
    dhn, Dec 26, 2015
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