My TomTom is unable to respond to addresses containing the letter A, Q, or Y. The digitizer for the keyboard is off center. Reminds me of the exact same problem I had with the Palm Pilot V, it took a digitizer program running on the device to straighten out the keyboard. Nevertheless, we are forever unable to use the letters A, Q and Y in a search because the keyboard will only settle on a S, W and X. Can someone please assist? Try finding a street beginning with the letter A?