MyTomTom Claims No LMG Functionality

Joined
Jan 5, 2008
Messages
61
Location
Near Toronto, Ontario Canada
TomTom Model(s)
GO 2535 TMWTE & GO720
.....Just remember that whatever M model you purchase REQUIRES you to add the activation code for lifetime maps when you register the unit using MyTomTom web page.....

I just bought my 2535 TM. and when I tried to enter my code to activate my lifetime maps, I get the folloing error message:

``The activation code you have entered cannot be used due to incompatibility with the installed application version``

Couldn`t find anything on the support site. Any ideas?

Thnx
 
I guess the first thing to do is make sure that your version of MyTomTom is current since that seems to be the complaint. The LMG functionality wasn't there on early versions of MyTomTom.

Check in the Systray (the MyTomTom icon) in the About section. Current version is, as I recall, 3.1.0.530. Under General, be sure that "Tell me when updates are available" is set up for "Every day". Alternately, you can just grab the latest and greatest from TomTom here => https://www.tomtom.com/en_us/mytomtom/getstarted/
 
For whatever reason, activation of the lifetime map code appears to be problematic for Canadians. Call CS at 866-486-6866 and they can activate on their end.
 
.....the latest and greatest

TooFunny.gif

...........................
 
OK - just the "latest" then. At least it has more functionality than it used to have, even if the sync between device/systray/web page are still totally strange.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

New Mytomtom app . 5
New V. of mytomtom .. 10
MyTomTom Keeps Downloading Maps 13
mytomtom 3 5
Help with MyTomTom 10
myTomTom help 12
For other newbies: "TomTom HOME" vs "MyTomTom" 1
False MyTomTom Updates Notice 28

Members online

Latest resources

Forum statistics

Threads
28,825
Messages
194,362
Members
67,758
Latest member
J0ey2024

Latest Threads

Back
Top