- Joined
- Nov 29, 2022
- Messages
- 97
- Location
- North Oxfordshire
- Country
- TomTom Model(s)
- GO Live 825 ~ GO 5100 GO Premium ~ GO Discover ~ Rider 500
Hi there @KeithG -
When my GO 5100 is connected to MyDrive connect under “MY DEVICES”, it shows GO 5100, then below, the S/N: QR……, and then Model: GO 5000, so you should have no issues with the loss of speed cameras.
On a number of occasions when my GO 5100 failed to download/waiting for device, another recommendation was to go to the MyDrive Connect settings cogwheel (top right) and under “DOWNLOADS”, untick “Download updates to my computer (recommended). This would then download straight to the device, bypassing any likelihood of Internet security issues via the mac. Sometimes, I would also have to “trick” the GO 5100 if it was still waiting for device, leaving it connected after a few moments, then removing the lead at the back of the device, then connecting it again or whilst still connected, a quick tap on the power button to put into sleep, wait a couple of seconds, then power on again. Have you also tried a different USB port at the rear of the mac as that can sometimes help?
When my GO 5100 is connected to MyDrive connect under “MY DEVICES”, it shows GO 5100, then below, the S/N: QR……, and then Model: GO 5000, so you should have no issues with the loss of speed cameras.
On a number of occasions when my GO 5100 failed to download/waiting for device, another recommendation was to go to the MyDrive Connect settings cogwheel (top right) and under “DOWNLOADS”, untick “Download updates to my computer (recommended). This would then download straight to the device, bypassing any likelihood of Internet security issues via the mac. Sometimes, I would also have to “trick” the GO 5100 if it was still waiting for device, leaving it connected after a few moments, then removing the lead at the back of the device, then connecting it again or whilst still connected, a quick tap on the power button to put into sleep, wait a couple of seconds, then power on again. Have you also tried a different USB port at the rear of the mac as that can sometimes help?