Mydrive connect persistent error (Failed to download content)

Joined
Apr 1, 2026
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<img src="/styles/default/custom/flags/ca.png" alt="Canada" /> Canada
TomTom Model(s)
Start 20
I'm a completely new user when it comes to tomtom connect for my very old device (I guess it's called a Start 20). My maps are over 180 months old).

Anyways, I've downloaded and running mydrive connect on a win-10 PC and I guess I've downloaded a couple of free things (quickstart and some sort of voice update) but I'm not sure if I'm getting the voice update. This error keeps flashing on the computer screen:

Failed to download content for your TomTom Start 20 with ID AP1441A0xxxx
Please consult your network settings.

The URL is as follows:

I can throw that URL in a browser and download the file, so I don't know what the problem is here.
 

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