My TomTom Go 730 Does Not Switch On

Discussion in 'Technical Support' started by tomtomgo730, Aug 19, 2009.

  1. tomtomgo730


    Apr 26, 2009
    Likes Received:
    My TomTom Go 730 is just under 4 months old. I used this during my summer holliday without any problem. Last time used: a couple of weeks ago.

    After using this a couple of week ago I tried to switch it on yesterday but it would not wake up. I then let it charge for overnight and tried to switch it again again this morning but in vain. No activity on the screen which remains black (i.e. no power)

    I have tried the following methods so far:

    1. pressed power on button for lesss than 5seconds before releasing

    2. pressed power on button for 10-20 seconds before releasing

    3. pressed reset button for 20 seconds, released it then pressed the power on button as mentioned on 1 and 2 above

    4. pressed reset and power buttons simultaneously for 10-15 seconds, and released the buttonsit then pressed the power on button as mentioned on 1 and 2 above

    Just a note that green light does appear during charging through the USB).

    I am hoping to get a solution to this here or else I will contact TomTom support and try to get it replaced. P.S. Anyone had an experience with repair/replacement from TomTom? I am in scotland, Uk.
    tomtomgo730, Aug 19, 2009
    1. Advertisements

  2. tomtomgo730

    dhn Moderator

    Oct 1, 2007
    Likes Received:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    If it is under warranty, just call UK support and let them send you the appropriate packaging for a RMA.
    dhn, Aug 19, 2009
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.