My new Go Classic won't show Hands Free Option

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Jan 11, 2023
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<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Go Classic
Hi, I bought my wife a newTom Tom Tom Classic Go for Xmas and tried connecting to Samsung A13 dozens of times, but just dowsn't show hands free option, will read out messages, so assume it must be connected, but no matter how we try, just cannot get hands free on - can anyone help
 
Unfortunately, the GO Classic doesn't have a microphone -- which definitely precludes hands-free operation! For the same reason, it does not support device control by voice.

You should consider trading up to the GO Essential if you need that feature.

See the UK comparison chart here:


You can also compare features more carefully by reviewing the manuals for the Classic and Essential. The Essential manual provides quite a lot of detail on that feature:

 
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