Montreal Traffic

[sab]

Some of you may recall I posted a thread about a year ago concerning the fact that I had purchased the traffic receiver for my 540XXL but unless I was very close to the Traffic antenna source, I would never get a signal.

Travelling through the US and also in Ottawa the traffic light on the unit would go green meaning it is connected. It came down to a week antenna signal in Montreal, or so I thought. I drove a clients car this week with a Garmin and a traffic receiver attached to it. The traffic service was online working.

So why is it the Garmin traffic works in Montreal and not the TomTom? I have been a TT support for many years but this is a big let down.

 

[dhn]

I don't know. Certainly, according to this: http://totaltraffic.com/CoverageAreas/ you should have coverage in both Ottawa and Montreal.

I presume you have the combo rds-tmc antenna/car charger. If so, where in the car are you placing the 'egg' thing on the cable?

 

[sab]

Yes it's the receiver charger. I have place the little egg reciever at pretty much every spot on my Ford Escape dash including hanging it up on the rear view mirror of the windshield.

I was hoping by some fluke the new 540 firmware update would have maybe solved this problem but again it never connects. I pretty much leave the receiver at home for day to day use and plug in the regular power plug. Only plug in the receiver when I am leaving the city.

 

[dhn]

It could be that the receiver is faulty, sab. Is it still under warranty?

 

[sab]

I'm pretty sure it is over a year that I purchased it.

If anyone on this forum is from Montreal and has a TomTom traffic receiver, please let us know if it actually works.

Thanks for your input.

 

[Don264]

Yes it works.

 

[sab]

Thanks. I just emailed TT support but I doubt they will do anything

 

[mvl]

Garmin uses Navteq, Tomtom uses Clearchannel. I suspect they are broadcasting from different antennas.

 

[marcolou]

It does work...but the coverage is quite limited to the city and close proximity.
I find the map coverage shown on their website (totaltraffic.com) is bit too generous for this area.

 

[sab]

UPDATE

I had totally forgotten that my sister had ordered a 540 XXL on Amazon a few months ago with traffic receiver. Tested her unit and receiver today, Circle goes full green. Used her receiver on my unit, full green.

I guess I got a defective receiver from the very beginning. Past warranty now. Live and learn.

Thanks to all for your input on the subject.