Map Upgade erased Maps

Joined
Aug 26, 2009
Messages
2
TomTom Model(s)
TomTom One 3rd Ed
I have tried to download new maps. The download completed, but the installation gave a error message:
ERROR: DesktopLib/InstallToDevice/GetInstallable/InvalidArchive1: This file is invalid (archive file): C:\Documents and Settings\Joe Johnston\My Documents\TomTom\HOME\Download\complete\map\USA___Canada-1\USA_and_Canada.zip

I now have no maps except Guam. Version is 8.010. What should I do?

Joe
 
I'm not sure if the link would work if you're getting a "file is invalid" error. If it doesn't, go to manage my device, items on computer, and remove the map.

Then go download it again (it should be free within a year of the original download).

My guess is that there was a transmission glitch, and a fresh download may fix the problem.
 

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