Map Download Error

[james_wade]

I had to reformat my GO 510 due to the fact that it was unable to find cities that began with certain letters. I downloaded the application and the map, but after the Download I get this error message:

"The archive file contains this file: pna.ini The file should not be part of this archive: C:\Documents and Settings\Administrator\My Documents\TomTom\HOME\Downloads\map\MapofUSACanada-1\USA_and_Canada.cab"

What do I need to do to fix this so that I can load the map on my 510?

 

[Pedro2NR]

If you have downloaded the map, you may want to contact TT Support:
1 866 486 6866 (available 8:30AM to 7:00PM EST Mon - Fri and 9:00AM to 5:00PM EST Saturdays)