London Bridge/ /Blackwall Tunnell


Joined
Feb 24, 2022
Messages
2
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Tom Tom 6250 professional
Hi, Tomtom6250 keeps trying to take me over London Bridge where no lorry’s are allowed 7.5tonne (tickets have been issued) ? Why is this not updated?

blackwall Tunnell? Lorry’s are allowed to go through but won’t route through here
 
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canderson

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Joined
Dec 28, 2007
Messages
11,635
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
Hi, Tomtom6250 keeps trying to take me over London Bridge where no lorry’s are allowed 7.5tonne (tickets have been issued) ? Why is this not updated?

blackwall Tunnell? Lorry’s are allowed to go through but won’t route through here
Re: London Bridge ... Any chance your vehicle specs got reset to the default? Have had that happen once or twice.
If all appears normal, it will need to be reported, but surprised THAT one hasn't raised red flags already somewhere on TT boards.

Re: Blackwall. Which tunnel? And westbound or eastbound? (makes a difference since the old tunnel is one way!)
 
Joined
Feb 24, 2022
Messages
2
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Tom Tom 6250 professional
All specs have been set up to my desired wires etc. (new tomtom)
How can I report it ? - sorry new Tom Tom new to me

blackwall tunnel….northbound and southbound, it just don’t seem ti route me through there. Thanks for reply
 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,635
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
Might be good to suggest two things. One, start a new thread here >> https://discussions.tomtom.com/en/categories/go-discover
Next, using this tool, flag the center of the two tunnels in question here https://www.tomtom.com/mapshare/tools/new/mapshare/ and for each of the two cases, let them know you're dealing with a truck map and that it's refusing to route you there.

Use "Other" and then under "Type", "Other" again. You'll have a box and 500 characters to make your explanations.

Give them brief info on your truck specs if there's space.
 

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