Latest Map guarantee expired after 60 days

Discussion in 'Maps and Routing' started by widescreenforever, Nov 28, 2010.

  1. widescreenforever

    widescreenforever

    Joined:
    Sep 26, 2010
    Messages:
    167
    Likes Received:
    0
    Location:
    Coquitlam BC
    TomTom Model(s):
    Go Live1535
    So I check to see how the latest Map guarantee can get me to the 860 and I get the notice saying it has expired.. !??

    Then I discover a dropdown box ( Home website) that can 'extend' my guarantee and I get the following notice . Not available for you..
    ( see attached) ..
    I bought the Tom Tom Sept 30th 2010 ( Less than 60 days) with the expectation that out of Garmin and Tom Tom ...,, TT was superior..
    I'm seriously having doubts about that and will no longer keep Tom Tom in the 'bragging' dept to others who wish to buy a GPS. ...
     

    Attached Files:

    widescreenforever, Nov 28, 2010
    #1
    1. Advertisements

  2. widescreenforever

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    10,851
    Likes Received:
    180
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    If you read here often, you'll find ample warning in many threads about how to manage the 30 day LMG. If you're close (no more than 28 days or so) to an anticipated quarterly map release, it's worth the wait to see if it shows up before your guarantee expires. If not, you run the risk of having the most recent map arrive after your 30 days are up. Once you're within a couple of days, it's better not to take the risk, and to go ahead and grab whatever is current.

    We've been preaching that here for eons.

    Sorry you got caught.

    I was unaware that there was some sort of extension available, or of a 60 day possibility. Can you elaborate?
     
    canderson, Nov 28, 2010
    #2
    1. Advertisements

  3. widescreenforever

    widescreenforever

    Joined:
    Sep 26, 2010
    Messages:
    167
    Likes Received:
    0
    Location:
    Coquitlam BC
    TomTom Model(s):
    Go Live1535
    elaborating is this first screen shot ,, the second screen shot I provided earlier is the extension of that link clicked on ....
     

    Attached Files:

    widescreenforever, Nov 30, 2010
    #3
  4. widescreenforever

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    22,986
    Likes Received:
    442
    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    You are getting confused, I'm afraid, with what an 'extension' is supposed to be.

    It is an add-on that shows how many weeks your mapshares are out of date. It has nothing to do with extending the LMG from 30 to 60 days. That always has been and remains 30 days for the non 2405 or 2505 models. Only those two models have the 30 days extended to 90 since, frankly, the My Home functionality to get new maps doesn't work as yet...........

    I agree that the information screen is confusing and not user friendly. Also, a poor choice of words ('extension') doesn't help matters.
     
    dhn, Nov 30, 2010
    #4
  5. widescreenforever

    widescreenforever

    Joined:
    Sep 26, 2010
    Messages:
    167
    Likes Received:
    0
    Location:
    Coquitlam BC
    TomTom Model(s):
    Go Live1535
    OK .. I am this close to buying a Map.. But Question:
    If I buy a years worth ( four updates ) for $60.00 .. Is the map updates good for any tom tom device or JUST the one I currently own?
    In other words If my gps fails or gets damaged or I loose it and have to buy another.. what about my 'contract' of map updates??
    Would Tom Tom honor them on another device??????
     
    widescreenforever, Dec 1, 2010
    #5
  6. widescreenforever

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    22,986
    Likes Received:
    442
    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    No, subscriptions are not transferable between units, That's TT's policy BUT I have heard that on a case-by-case situation the subscription has been transferred.

    Just do NOT count on it.
     
    dhn, Dec 1, 2010
    #6
  7. widescreenforever

    widescreenforever

    Joined:
    Sep 26, 2010
    Messages:
    167
    Likes Received:
    0
    Location:
    Coquitlam BC
    TomTom Model(s):
    Go Live1535
    So under normal wear and tear how long does a GPS device last for on average? More than year- to three years??

    and what about Garmin? al lthe same type of service (updates) plans??
     
    widescreenforever, Dec 1, 2010
    #7
  8. widescreenforever

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    10,851
    Likes Received:
    180
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    Three years is about right when you consider that a lithium ion battery may be getting tired by then. Of course, lots of us have replaced our batteries, too. Not all that painful.

    If you want to see how long these things last, just look down in to the forum section for users of 300/510/700/910 models. Some of those units were produced in 2005.
     
    canderson, Dec 1, 2010
    #8
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.