Known unresolved bugs - find a workaround and vote for your most important bugs here

Discussion in 'General TomTom Discussion' started by mvl, Apr 22, 2009.

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  1. mvl

    mvl Moderator

    Joined:
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    Location:
    Boston, MA, USA
    TomTom Model(s):
    GO 2535 LIVE, GO 1535 LIVE, GO 740 LIVE, Go 930
    All, since Tomtom appears to be reading this forum, and in hopes of helping Tomtom prioritize their problem resolution efforts, I am setting up this list as a way for people to vote for their most important bugs.

    How to vote:
    >>> Vote Here <<<

    Please reply to the thread in the link above with your most important bugs, and rate each from 1 (little importance to you) to 5 (very important to you). Also, if the bug is specific to a particular Tomtom model, please note your model number.

    About once a week, I'll edit this list with a tabulation of everyone's results. Hopefully, someone from Tomtom is reading this, and will consider the votes of this community as it prioritizes its fixes.

    A couple of ground rules:
    - Only report functionality that doesn't work properly, or that was removed/disabled since the initial product release. I set up a separate thread for voting for new features here.
    - Only report unresolved bugs. Don't report issues that have been resolved in the latest software/map for a device, or that can't be permanently fixed by reformatting/resetting your Tomtom. I'll remove items from the tabulation as Tomtom resolves them.
    - Only report bugs for software released in the last 2 years. If your device hasn't had a software update in 24 months, it's probably orphaned and not likely that any bugs will be fixed.
    - If you're not sure if something is a bug, please post a separate thread asking for help first. To rule out hardware issues affecting a particular device, I'll only post issues that have been reported or confirmed by multiple members.
    - If you see another idea you like, vote for it too. I'll count total votes when I tabulate totals.
    - I'll default to a rank of 3 if not specified.
    - If you change your mind, reply to the thread with a new post with all your votes again. I'll replace all your old votes with the new ones. Please don't edit an earlier post as I may not see it.
    - Don't include map data errors, there is a separate thread for mapshare updates here. Feel free to report systemic problems with maps or routing.
    - To prevent spamming, I'll only tabulate votes from members who have made at least one non-spam/non-intro post somewhere on this forum, between 15 and 120 days prior to voting. New members, please wait 15 days after a prior post before voting.
    - Only report bugs with applications released in the last 2 years. The goal of this thread is to hopefully get Tomtom's attention to fix issues, and I doubt Tomtom will spend time on 2-year-old software.

    Here are the current vote totals:
    .......Avg....#
    Weight Rank votes...Bug Description
    __15______5______3___traffic auto-reroute doesn't reevaluate original road if detour has no incidents(see this link)
    __14_____4.7_____3___IQroutes not storing historical road speeds that are predictably slower than 10mph (see this link)
    __12______4______3___tomtom will not route across 20mph road class(see this link)
    ___9______3______3___shift key does not do caps in "Operate my GO" text input
    ___8______4______2___Map abbreviations don't match TTS engine (eg: Map "Br" = bridge, Loqueno "Br" = branch)(see this link)
    ___8______4______2___track name does not change when next ipod song is played, unless exiting/returing to music screen
    ___8______4______2___Bluetooth calls randomly cut off
    ___7_____3.5_____2___custom menu and voice command buttons sometimes disappear on app 10.x
    ___7_____3.5_____2___volume changes on the slider are sometimes ignored
    ___7_____3.5_____2___"Current day" in Weather is UTC day, not local day
    ___6______3______2___Destination pane blank after showing "home-work" traffic.
    ___5______5______1___Canadian map store is not working
    ___3______3______1___pin code is reset upon map upgrade
    ___3______3______1___car symbol resets when using "Operate my GO"
    ___3______3______1___MyTomtom mislabels the GO 2505 as a GO 1005 when using Canadian English or French
    ___3______3______1___Road assistance in Canada ends up calling Europe
    ___3______3______1___Phonebook entry with a pause causes duplicates during each pairing
    ___3______3______1___No way to undo an always avoid blocked road setting.
    ___3______3______1___Sometimes autotune for RDS-TMC doesn't work, but manual-tune does on app 10.x
    ___3______3______1___RDS-TMC antenna sometimes disappears on app 10.x
    ___3______3______1___0% volume on the main screen equals 10% volume on the settings screen
    ___3______3______1___Quick screen taps on app 10.x are sometimes ignored
    ___3______3______1___App 10.x does not display 2-letter state in voice control screen
    ___3______3______1___Cannot tap info nor phone in the location preview screen
    ___3______3______1___"Unable to load page" crash in Canadian French(see this link)
    ___3______3______1___peference to auto-return to driving screen from music screen does not work
    ___3______3______1___Latest Map Guarantee innacurately says "no newer maps available" on older models
    ___2______2______1___bad start time when using itinerary planning after a plan route(see this link)
    ___2______2______1___Weather reports metric unit rainfall even when US/Imperial distances are selected
    ___0______0______0___postcode navigation shoud not require street number
    ___0______0______0___Operate my device emulator shows only UTC time
    ___0______0______0___speed limit alert occurs at 2mph over custom-set speeds, not 5mph
    ___0______0______0___"input not recognized" when attempting spoken address cross streets
    ___0______0______0___remote center button does not pause music w app 8.35x
     
    Last edited: Jan 31, 2011
    mvl, Apr 22, 2009
    #1
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