Incorrect lettering


Joined
Dec 8, 2021
Messages
3
Country
<img src="/styles/default/custom/flags/us.png" alt="United States" /> United States
TomTom Model(s)
4ET03
My Tomtom gps model 4ET03 has this problem, when I type Q, W appears, W gets me E, E gets me R, R gest me T, A gets me S, S gets me D, D gets me F, gets me G, ' (apostrophe) gets me X, Z gets me X, X gets me C, C gest me V, L gets me K, K gets me J and so on. I cannot type the left most and right most letters: Q, A, Z ' or P, L, - (yphen). HELP!
 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,635
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
4ET03 isn't a model number, but I'm guessing that this is an older unit.
What has happened is that your screen calibration has become misadjusted, and everything has shifted to the right.
What can be done about it depends upon the actual model. If it's old enough, we may be able to help if we can still find the special instructions we used to keep for this problem here!
What are the first two characters of the device serial number?
 
Joined
Dec 8, 2021
Messages
3
Country
<img src="/styles/default/custom/flags/us.png" alt="United States" /> United States
TomTom Model(s)
4ET03
The model is so written on the bottom edge of the unit: Tomtom Start, Model No. 4ET03. Another set of numbers read: C_No:GT5162B13433. Under that it reads (4ET0.052:01)
 
Joined
Oct 31, 2015
Messages
47
Country
<img src="/styles/default/custom/flags/us.png" alt="United States" /> United States
TomTom Model(s)
GO930T; XL335TM; XXL540TM WTE; GO520; GO620x3
Below is a thread titled Screen re-calibration March 11 2013. Post#28 from oldfogy gives in great detail what to do.PLEASE wait for canderson to reply. This only works on Nav2 units. Canderson has gotten me out of the ditch as he would say more than once. If canderson says that this will work. Then pack a lot of patience. It is quite a bit of trial and error. But a have a old GO930 that was completely unusable. And this brought it back to life

 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,635
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
I'm on the road at the moment without my usual collection of notes. Please reply to this post so that it shows up as "new" when I get home so that I don't forget to address this for you. It will be two days.
 
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