- Joined
- Nov 30, 2022
- Messages
- 38
- Location
- Chesterfield
- Country
- TomTom Model(s)
- GO Premium; GO6000; GO 1000
Like so many other customers of TomTom devices I am hugely dismayed by the seemingly total closure by TomTom of all meaningful support.
I have spent too much time going round and round with a delinquent ChatBot trying to find out how to return an in-warranty device for repair. I keep being asked if I want to arrange a repair and then it goes round and round again asking me to ask a question. Aaaaaaah!
This is after trying to make contact with TomTom support and waiting three days, with no reply, other than an automated acknowledgement (which has probably stopped being monitored).
The device invoice from Apr/May 2022 provides an Internet link for returns that does not work any longer ( www.tomtom.com/9741 )
Can anyone out there please stop me going beserk and advise how to return in-warranty devices for repair in / from the UK?
I have spent too much time going round and round with a delinquent ChatBot trying to find out how to return an in-warranty device for repair. I keep being asked if I want to arrange a repair and then it goes round and round again asking me to ask a question. Aaaaaaah!
This is after trying to make contact with TomTom support and waiting three days, with no reply, other than an automated acknowledgement (which has probably stopped being monitored).
The device invoice from Apr/May 2022 provides an Internet link for returns that does not work any longer ( www.tomtom.com/9741 )
Can anyone out there please stop me going beserk and advise how to return in-warranty devices for repair in / from the UK?