I totally messed everything up.

[TivoTron]

So I get my Tomtom GO 510, get it working, then decide I want to get cute, so I start screwing around with the HOME software and somehow I think I've messed up the firmware or something.

Terrible result:
I can't get a read from the satellite anymore. Nothing. "The GPS signal was lost" --- (and yes, I've taken it outside just to be sure)

I also get a flashing error message "Unable to store settings: File access error"

Not only that, every time I reboot, I have to re-enter in the language, picks map styles, etc.



I tried resetting the factory settings and that did nothing.

ANYTHING you can do to help me out would be greatly appreciated. I just want to get this great little thing working again!

Thanks a million.
-TivoTron



BTW - not sure if this means anything, but here's some of the device data I found on one screen:

Device AKUAN B2CQ2
App 7.160 (8489/071023) OS:2324
61 MB RAM (free: 28.0 MB)
GPS v1.21, Boost 4,8600
Map: 'USA_and_Canada' v665.1293

 

[myanow]

I am actually having the same problem. I connected my 510 to the computer and TomTom Home detected an update available for the device. The update finish and when I rebooted the same error shows up on the screen "Unable to store settings: File access error"

Any ideas how to solve this?!

 

[Pedro2NR]

have you tried running the flash tool?

Also if you want to restore, try to do it manually by locating the backup:
My documents/TomTom/HOME/backups

Coping the backup and pasting it to your TomTom.

 

[TivoTron]

have you tried running the flash tool?

Also if you want to restore, try to do it manually by locating the backup:
My documents/TomTom/HOME/backups

Coping the backup and pasting it to your TomTom.

Talk to me Pedro2NR...where do I find this "flash tool"?

And for the backup - I will check that out. I'm sure it's somewhat self-explanatory when I see it, although I'm not exactly sure where to paste it on the Tomtom...I presume there is a file structure if I find the Tomtom through My Computer...

Really appreciate the help. I know it must be frustrating to get questions like this from newbies...

 

[TivoTron]

For what it's worth...I just spoke with customer service on the phone and they told me that this was a "new problem" that they have received "many" phone calls about already this morning.

 

[myanow]

I found the flashing tool here http://www.tomtom.com/support/category.php?ID=1&Language=1&query=clear+flash&FID=6178

I flashed it and now is fixed

Thanks for the tip!