I need help bad

Discussion in 'General TomTom Discussion' started by nominds, Jul 22, 2008.

  1. nominds

    nominds

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    i have messed up my tomtom xl one and i never backed it up...l know l'm stupid and should have but now what can i do ?? does anyone have any ideas on what i can do to get it back up and running.....please help i keep getting a screen that says.."can not use this maps on this device
     
    Last edited: Jul 22, 2008
    nominds, Jul 22, 2008
    #1
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  2. nominds

    feejo

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    TomTom Model(s):
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    feejo, Jul 22, 2008
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  3. nominds

    nominds

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    that didn't work at all....any other ideas
     
    nominds, Jul 22, 2008
    #3
  4. nominds

    feejo

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    TomTom Model(s):
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    What have you done?
     
    feejo, Jul 22, 2008
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  5. nominds

    nominds

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    i tried to install new maps
     
    nominds, Jul 22, 2008
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  6. nominds

    Birdman

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    Try the following:

    1) Plug your TomTom to your PC
    2) Make sure TomTom HOME is not running by right clicking on the HOME icon in the lower right application tray of Windows and clicking "Exit"
    3) Using Windows Explorer, find your TomTom
    4) Make a backup of your TomTom by copying EVERYTHING from your TomTom into a folder on your PC using Windows Explorer
    5) Once you are sure you have a backup of your data, delete everything from your TomTom.
    6) Once you have deleted all files, run the TomTom Clear Flash Tool:
    >>> Clear Flash <<<
    7) Once the Clear Flash tool completes, open up TomTom HOME...
    8) HOME should recognize that you have a TomTom plugged in but that there is no TomTom Operating System (called TomTom Application).
    9) If home gives you the choice to install the TomTom Application, go ahead and do that.
    10) Once you've installed the operating system, go to the TOOLS menu in TomTom HOME
    11) Click on "Use Latest Map Guarantee"
    12) HOME should see that you are permitted to use the Guam and USA_and_Canada maps and allow you to down load and install them.
    13) When HOME shows the maps to download, go ahead and download and install.
     
    Birdman, Jul 22, 2008
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