How can I be sure I have the latest map?

[Mike T]

I just renewed my map updates subscription a few days ago, thinking I would be getting a big map download, but I only got mapshare updates. The last time I got a big map was in march (I think. In my Documents>TomTom>Downloads>complete folder there is a download from march 2012). TomTom Home says I have the latest map. The device says I have: Europe_West 885.4009. Is this the latest version?

Thanks!
Mike

 

[dhn]

No, the latest is 900 which was released in November, 2012. You'll need to call Customer Support. The only number I can find is 913496508

 

[Mike T]

I finally got my map updated to the latest version.

First, I completely uninstalled TomTom HOME using the directions here:
http://us.support.tomtom.com/app/answers/detail/a_id/15939/kw/uninstall tomtom home

Then, I downloaded TomTom HOME and reinstalled it. After logging in my account, TomTom HOME, downloaded my map again and this time downloaded the latest version.