Hello,
I stumbled upon this forum in my seemingly endless quest to solve this ...issue.
I bought my TomTom in November and it worked fine, i loved it we were happy
Then about 2 weeks ago I was about to come home from someplace new and the trusty TomTom "turned on" in the way where it made that fun start up noise then began directing me to home, (since it was the last thing I had it doing before I turned it off and it's idea of my house is always about 2 feet farther than my garage actually is.) However the screen was black. Now it was "bright" i guess you could say but still black. I've tried soft resetting. I've tried plugging it into a wall usb, the car charger, the computer and nothing. It will boot up and play the start up sounds but, the screen stays black yes it lights up to a lighter black.
I kept it in it's case and kept it with me at all times. It wasn't exposed to any insane heat or cold, never dropped, no water damage but the screen just stopped working I assume.
Has this happened to anyone else? Is there a fix? or will I be seeing if I can get a replacement or move on?
Thanks for your time.
I stumbled upon this forum in my seemingly endless quest to solve this ...issue.
I bought my TomTom in November and it worked fine, i loved it we were happy
Then about 2 weeks ago I was about to come home from someplace new and the trusty TomTom "turned on" in the way where it made that fun start up noise then began directing me to home, (since it was the last thing I had it doing before I turned it off and it's idea of my house is always about 2 feet farther than my garage actually is.) However the screen was black. Now it was "bright" i guess you could say but still black. I've tried soft resetting. I've tried plugging it into a wall usb, the car charger, the computer and nothing. It will boot up and play the start up sounds but, the screen stays black yes it lights up to a lighter black.
I kept it in it's case and kept it with me at all times. It wasn't exposed to any insane heat or cold, never dropped, no water damage but the screen just stopped working I assume.
Has this happened to anyone else? Is there a fix? or will I be seeing if I can get a replacement or move on?
Thanks for your time.